AODA Alliance Writes Federal Party Leaders Seeking Election Commitments on Advancing the Cause of Accessibility for Over 6 Million People with Disabilities in Canada


Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities http://www.aodaalliance.org [email protected] Twitter: @aodaalliance

July 18, 2019

SUMMARY

A hotly-contested federal election will take place this October. The candidates are already fanning out across Canada, campaigning for our votes.

Once again, the AODA Alliance is jumping into the fray. On July 18, 2019, we wrote the leaders of the major federal parties. We asked them for election pledges concerning accessibility for over 6 million people with disabilities in Canada. We set that letter out below.

Our letter offers this short summary of what we seek:

“In summary we ask your Party to make 11 commitments to ensure that the implementation and enforcement of the Accessible Canada Act (ACA) is swift, strong and effective, including, e.g. making needed accessibility standard regulations within four years, effectively enforcing the law, establishing a single unified process for complaints under the ACA, ensuring that nothing is done under the ACA that cuts back on the rights of people with disabilities, and ensuring that public money is not used to create or perpetuate barriers against people with disabilities.”

The specific pledges we seek include:

1. Enforceable accessibility standard regulations should be enacted within four years.

2. The ACA should be effectively enforced.

3. Federal public money should never be used to create or perpetuate barriers.

4. The ACA should never reduce the rights of people with disabilities.

5. Section 172(3) of the ACA should be amended to remove its unfair and discriminatory ban on the Canadian Transportation Agency ever awarding monetary compensation to passengers with disabilities who are the victims of an undue barrier in federally-regulated transportation (like air travel), where a CTA regulation wrongly set the accessibility requirements too low.
6. The ACA’s implementation and enforcement should be consolidated in One federal agency, not splintered among several of them.

7. No federal laws should ever create or permit disability barriers.

8. Federal elections should be made accessible to voters with disabilities.

9. Power to exempt organizations from some ACA requirements should be eliminated or reduced.

10. Federally-controlled courts and tribunals should be made disability-accessible.

11. Proposed Opposition amendments to the ACA that were defeated in the House of Commons in 2018 and that would strengthen the ACA should be passed.

We will let you know what responses we receive. We will be active over the next three months on social media and elsewhere, in an effort to raise these issues leading up to the federal election. In future AODA Alliance Updates, we will offer you action tips on how you can help.

As we say time and again, but must repeat here: We don’t support or oppose any candidate. We try to get the strongest commitments on accessibility from as many candidates and parties as we can.

To learn about our efforts over the past four years to get a strong and effective Accessible Canada Act enacted by Canada’s Parliament, visit www.aodaalliance.org/canada

MORE DETAILS

Text of the July 18, 2019 Letter to the Leaders of the Major Federal Political Parties

ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT ALLIANCE
1929 Bayview Avenue,
Toronto, Ontario M4G 3E8
Email [email protected] Twitter: @aodaalliance www.aodaalliance.org United for a Barrier-Free Society for All People with Disabilities

July 18, 2019

To:
The Right Honourable Justin Trudeau
Via email: [email protected]
Office of the Prime Minister of Canada
80 Wellington Street
Ottawa, ON K1A 0A2
Twitter: @JustinTrudeau

The Hon. Andrew Scheer, Leader of the Loyal Opposition and the Conservative Party Leader of the Conservative Party; MP, Regina-QuAppelle
Via email: [email protected]
Leader of the Conservative Party
House of Commons
Ottawa, ON K1A 0A6
Twitter: @AndrewScheer

The Hon. Jagmeet Singh Leader of the NDP
Via email: [email protected]
300 279 Laurier West
Ottawa, Ontario K1P 5J9
Twitter: @theJagmeetSingh

The Hon. Elizabeth May Leader of the Green Party; MP, Saanich-Gulf Islands Via email: [email protected]
House of Commons
Ottawa, Ontario K1A 0A6
Twitter: @ElizabethMay

The Hon. Rhéal Fortin Interim Leader of the Bloc Québécois
Via email: [email protected]
3730 boul. Crémazie Est, 4e étage
Montréal, Québec H2A 1B4
Twitter: @RhealFortin

The Hon. Maxime Bernier, Leader of the People’s Party of Canada Via email: [email protected]
House of Commons
Ottawa, ON K1A 0A6 Canada
Twitter: @MaximeBernier

Dear Federal Party Leaders,

Re: Seeking Your Commitments to Ensure the Effective Implementation of the Accessible Canada Act (ACA)

With a federal election approaching, we seek 11 commitments from each federal political party on Canada’s new national accessibility legislation, the Accessible Canada Act (Bill C-81). It is good that Parliament recently passed Bill C-81, the Accessible Canada Act . That is only the first step on the road to making Canada accessible to people with disabilities in Canada.

In this letter, we explain what we seek, who we are, and why over six million people with disabilities in Canada need these strong election commitments. Founded in 2005, the AODA Alliance is a non-partisan community coalition that advocates for accessibility for people with disabilities in Ontario and at the federal level. We were one of the disability organizations that appeared before the House of Commons and Senate to call for amendments to strengthen Bill C-81. During debates in Parliament over this bill, MPs and Senators relied on our submissions.

In summary we ask your Party to make 11 commitments to ensure that the implementation and enforcement of the Accessible Canada Act (ACA) is swift, strong and effective, including, e.g. making needed accessibility standard regulations within four years, effectively enforcing the law, establishing a single unified process for complaints under the ACA, ensuring that nothing is done under the ACA that cuts back on the rights of people with disabilities, and ensuring that public money is not used to create or perpetuate barriers against people with disabilities.

1. Enforceable Accessibility Standard Regulations Should Be Enacted Within Four Years

The ACA’s centerpiece is the enactment and enforcement of accessibility standard regulations. These regulations will specify what an organization must do and by when, to become accessible. The ACA lets the Federal Cabinet, the Canadian Radio, Television and Telecommunication Commission (CRTC) and the Canadian Transportation Agency (CTA) enact these regulations. However, it does not require them ever to be enacted. If they are not enacted, the ACA will fail.

1. Will you enact or amend legislation to require the Federal Government, the CTA and the CRTC to enact regulations to set accessibility standards in all the areas that the ACA covers within four years? If not, will you commit that those regulations will be enacted under the ACA within four years?

2. The ACA Should Be Effectively Enforced

We have learned from extensive experience with provincial accessibility legislation that the ACA will be ineffective unless it is effectively enforced.

2. Will your party commit to ensure that the ACA is effectively enforced?

3. Federal Public Money Should Never Be used to Create or Perpetuate Barriers

The ACA does not require the Federal Government to ensure that federal money is never used by any recipient of those funds, to create or perpetuate disability barriers. For example, the ACA doesn’t require the Federal Government to attach accessibility strings when it gives money to a municipality, college, university, local transit authority or other organization to build new infrastructure. Those recipients of federal money are left free to design and build new infrastructure without ensuring that it is fully accessible to people with disabilities. Also, the bill doesn’t require the Federal Government to attach any federal accessibility strings when it gives business development loans or grants to private businesses.

It is helpful that the ACA lets the Federal Government impose accessibility requirements when it buys goods or services. However it doesn’t require the Federal Government to ever do so.

This allows for a wasteful and harmful use of public money. The Senate’s Standing Committee on Social Affairs that held hearings on Bill C-81 made this important observation in its May 7, 2019 report to the Senate:

“Your committee heard concerns that despite this legislation, federal funding may continue to be spent on projects that do not always meet accessibility standards. Therefore, we encourage the federal government to ensure that when public money is spent or transferred, the funding should never be used to create or perpetuate disability-related barriers when it is reasonable to expect that such barriers can be avoided.”

3. Will your party ensure by legislation, and if not, then by public policy, that no one will use public money distributed by the Government of Canada in a manner that creates or perpetuates barriers, including e.g. , payments by the Government of Canada to any person or entity to purchase or rent any goods, services or facilities, or to contribute to the construction, expansion or renovation of any infrastructure or other capital project, or to provide a business development loan or grant to any person or entity?

4. The ACA Should Never Reduce the Rights of People with Disabilities

The ACA includes only limited and insufficient protection to ensure that nothing under the ACA reduces the rights of people with disabilities. The ACA provides:

“121.1 For greater certainty, nothing in any provision of this Act or the regulations limits a regulated entity’s duty to accommodate under any other Act of Parliament.”

4. Will your party amend the ACA to provide that if a provision of the ACA or of a regulation enacted under it conflicts with a provision of any other Act or regulation, the provision that provides the highest level of accessibility shall prevail, and that nothing in the ACA or in any regulations enacted under it or in any actions taken under it shall reduce any rights which people with disabilities otherwise enjoy under law?

A discriminatory provision was included in the Accessible Canada Act. It is helpful that it was softened in the Senate, after extensive advocacy efforts by people with disabilities. However, it should be repealed altogether.

Making this worse, section 172(3) of the ACA unfairly takes away important rights from people with disabilities in a discriminatory way. It bars the CTA from awarding justly-deserved money compensation to a passenger with a disability, even if the Agency finds that an airline or other federally-regulated transportation-provider has imposed an undue barrier against them, so long as a federal transportation accessibility regulation wrongly says that the airline did not have to provide the passenger with that accommodation. Section 172 of the ACA provides:

“Inquiry??barriers to mobility
172 (1) The Agency may, on application, inquire into a matter in relation to which a regulation could be made under subsection 170(1), regardless of whether such a regulation has been made, in order to determine whether there is an undue barrier to the mobility of persons with disabilities. Remedies
(2) On determining that there is an undue barrier to the mobility of persons with disabilities, the Agency may do one or more of the following: (a)?require the taking of appropriate corrective measures;
(b)?direct that compensation be paid for any expense incurred by a person with a disability arising out of the barrier, including for any costs of obtaining alternative goods, services or accommodation;
(c)?direct that compensation be paid for any wages that a person with a disability was deprived of as a result of the barrier;
(d)?direct that compensation be paid up to a maximum amount of??subject to the annual adjustments made under section 172.2??$20,000, for any pain and suffering experienced by a person with a disability arising out of the barrier;
(e)?direct that compensation be paid up to a maximum amount of??subject to the annual adjustments made under section 172.2??$20,000, if the Agency determines that the barrier is the result of a wilful or reckless practice. Compliance with regulations
(3) If the Agency is satisfied that regulations made under subsection 170(1) that are applicable in relation to a matter have been complied with or have not been contravened, the Agency may determine that there is an undue barrier in relation to that matter but if it does so, it may only require the taking of appropriate corrective measures.”

This unfairly protects huge, well-funded airlines and railways from having to pay monetary compensation in situations where they should have to pay up.

5. Will your party repeal the offending portion of section 172(3) of the ACA that reads “but if it does so, it may only require the taking of appropriate corrective measures.”” And replace them with words such as: “and grant a remedy in accordance with subsection 2.” ?

5. The ACA’s Implementation and Enforcement Should be Consolidated in One Federal Agency, Not Splintered Among Several of Them

The 105-page ACA is far too complicated and confusing. It will be hard for people with disabilities to navigate it. This is because the bill splinters the power to make accessibility standard regulations and the power to enforce the bill among a number of federal agencies, such as the new federal Accessibility Commissioner, the CTA, and the CRTC.

This makes the ACA’s implementation and enforcement less effective, more confusing, more complicated and more costly. It will make it take longer to get accessibility regulations enacted. It risks weak, contradictory or unnecessarily complex regulations.

This splintering makes it much harder for people with disabilities to navigate the system, to find out what rights they have, and to get violations fixed. People with disabilities are burdened to learn to navigate as many as three or four different sets of accessibility rules, enforcement agencies, procedures, forms and time lines for presenting an accessibility complaint.

This splintering only helps existing federal bureaucracies that want more power, and any large obligated organizations that want to dodge taking action on accessibility. Those organizations will relish exploiting the bill’s confusing complexity to delay and impede its implementation.

It is wrong for the ACA to give almost exclusive powers over accessibility to federally-regulated transportation organizations (like airlines) to the CTA, and almost exclusive powers over broadcasters and telecommunication companies (like Bell Canada and Rogers Communications) to the CRTC. The CTA and CRTC have had powers in this area for years. Their record on accessibility is not good.

6. Will your party assign all responsibility for the ACA’s enforcement to the Accessibility Commissioner and all responsibility for enacting regulations under the ACA to the Federal Cabinet? If not, then at a minimum, would your party require by legislation or policy that the CRTC, CTA and the Federal Public Sector Labour Relations and Employment Board must, within six months, establish policies, practices and procedures for expeditiously receiving, investigating, considering and deciding upon complaints under this Act which are the same as or as reasonably close as possible to, those set out for the Accessibility Commissioner?

6. No Federal Laws Should Ever Create or Permit Disability Barriers

It is important to ensure that no federal laws impose or permit the creation of barriers against people with disabilities.

7. Will your Party review all federal laws to identify any which require or permit any barriers against people with disabilities, and will your party amend Section 2 of the ACA (definition of “barrier”) to add the words “a law”, so that it will read:

“barrier means anything??including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a law, a policy or a practice??that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.”

7. Federal Elections Should Be Made Accessible to Voters with Disabilities

Voters with disabilities continue to face disability barriers in federal elections, including, for example, barriers that can impede them from voting independently and in private, and verifying their choice. Recent amendments to federal election legislation do not ensure this.

8. Will your party pass legislation or regulations and adopt policies needed to ensure that federal elections become barrier-free for voters and candidates with disabilities.

8. Power to Exempt Organizations from Some ACA Requirements Should be Eliminated or Reduced

The ACA has too many loopholes. For example, it lets the Federal Government exempt itself from some of its duties under the ACA. The Government should not ever be able to exempt itself.

9. Will your Party eliminate or reduce the power to exempt organizations from some of the requirements that the ACA imposes? Such as eliminating the power to exempt the Government of Canada, or a federal department or agency? If not, will your party commit not to grant any exemptions from the ACA?

9. Federally-Controlled Courts and Tribunals Should be Made Disability-Accessible

People with disabilities continue to face barriers when they try to take part in proceedings in courts for which the Federal Government is responsible.

10. Will your party develop and implement a plan to ensure that all federally-operated courts (e.g. the Supreme Court of Canada and Federal Courts), and federally operated regulatory tribunals (like the CRTC and CTA) become accessible.

10. Other Measures Needed to Strengthen the ACA

In 2018, federal opposition parties proposed a number of amendments to strengthen Bill C-81 in the House of Commons. The Government defeated most if not all of them.

11. Would your party pass the amendments to the ACA which the opposition proposed in the fall of 2018 in the House of Commons, which the Government had defeated, and which would strengthen the ACA?

We would appreciate a response by email in MS Word format. We will make responses public. We would be pleased to answer any questions you have.

Sincerely,

David Lepofsky CM, O. Ont
Chair Accessibility for Ontarians with Disabilities Act Alliance



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AODA Alliance Writes Federal Party Leaders Seeking Election Commitments on Advancing the Cause of Accessibility for Over 6 Million People with Disabilities in Canada


Accessibility for Ontarians with Disabilities Act Alliance Update

United for a Barrier-Free Society for All People with Disabilities

www.aodaalliance.org [email protected] Twitter: @aodaalliance

AODA Alliance Writes Federal Party Leaders Seeking Election Commitments on Advancing the Cause of Accessibility for Over 6 Million People with Disabilities in Canada

July 18, 2019

          SUMMARY

A hotly-contested federal election will take place this October. The candidates are already fanning out across Canada, campaigning for our votes.

Once again, the AODA Alliance is jumping into the fray. On July 18, 2019, we wrote the leaders of the major federal parties. We asked them for election pledges concerning accessibility for over 6 million people with disabilities in Canada. We set that letter out below.

Our letter offers this short summary of what we seek:

“In summary we ask your Party to make 11 commitments to ensure that the implementation and enforcement of the Accessible Canada Act (ACA) is swift, strong and effective, including, e.g. making needed accessibility standard regulations within four years, effectively enforcing the law, establishing a single unified process for complaints under the ACA, ensuring that nothing is done under the ACA that cuts back on the rights of people with disabilities, and ensuring that public money is not used to create or perpetuate barriers against people with disabilities.”

The specific pledges we seek include:

  1. Enforceable accessibility standard regulations should be enacted within four years.
  1. The ACA should be effectively enforced.
  1. Federal public money should never be used to create or perpetuate barriers.
  1. The ACA should never reduce the rights of people with disabilities.
  1. Section 172(3) of the ACA should be amended to remove its unfair and discriminatory ban on the Canadian Transportation Agency ever awarding monetary compensation to passengers with disabilities who are the victims of an undue barrier in federally-regulated transportation (like air travel), where a CTA regulation wrongly set the accessibility requirements too low.
  2. The ACA’s implementation and enforcement should be consolidated in One federal agency, not splintered among several of them.
  1. No federal laws should ever create or permit disability barriers.
  1. Federal elections should be made accessible to voters with disabilities.
  1. Power to exempt organizations from some ACA requirements should be eliminated or reduced.
  1. Federally-controlled courts and tribunals should be made disability-accessible.
  1. Proposed Opposition amendments to the ACA that were defeated in the House of Commons in 2018 and that would strengthen the ACA should be passed.

We will let you know what responses we receive. We will be active over the next three months on social media and elsewhere, in an effort to raise these issues leading up to the federal election. In future AODA Alliance Updates, we will offer you action tips on how you can help.

As we say time and again, but must repeat here: We don’t support or oppose any candidate. We try to get the strongest commitments on accessibility from as many candidates and parties as we can.

To learn about our efforts over the past four years to get a strong and effective Accessible Canada Act enacted by Canada’s Parliament, visit www.aodaalliance.org/canada

          MORE DETAILS

Text of the July 18, 2019 Letter to the Leaders of the Major Federal Political Parties

ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT ALLIANCE

1929 Bayview Avenue,

Toronto, Ontario M4G 3E8

Email [email protected] Twitter: @aodaalliance www.aodaalliance.org

United for a Barrier-Free Society for All People with Disabilities

July 18, 2019

To:

The Right Honourable Justin Trudeau

Via email: [email protected]

Office of the Prime Minister of Canada

80 Wellington Street

Ottawa, ON K1A 0A2

Twitter: @JustinTrudeau

The Hon. Andrew Scheer, Leader of the Loyal Opposition and the Conservative Party

Leader of the Conservative Party; MP, Regina-Qu’Appelle

Via email: [email protected]

Leader of the Conservative Party

House of Commons

Ottawa, ON K1A 0A6

Twitter: @AndrewScheer

The Hon. Jagmeet Singh Leader of the NDP

Via email: [email protected]

300 – 279 Laurier West

Ottawa, Ontario K1P 5J9

Twitter: @theJagmeetSingh

The Hon. Elizabeth May Leader of the Green Party; MP, Saanich-Gulf Islands

Via email: [email protected]

House of Commons

Ottawa, Ontario K1A 0A6

Twitter: @ElizabethMay

The Hon. Rhéal Fortin Interim Leader of the Bloc Québécois

Via email: [email protected]

3730 boul. Crémazie Est, 4e étage

Montréal, Québec H2A 1B4

Twitter: @RhealFortin

The Hon. Maxime Bernier, Leader of the People’s Party of Canada

Via email: [email protected]

House of Commons

Ottawa, ON K1A 0A6 Canada

Twitter: @MaximeBernier

Dear Federal Party Leaders,

Re: Seeking Your Commitments to Ensure the Effective Implementation of the Accessible Canada Act (ACA)

With a federal election approaching, we seek 11 commitments from each federal political party on Canada’s new national accessibility legislation, the Accessible Canada Act (Bill C-81). It is good that Parliament recently passed Bill C-81, the Accessible Canada Act . That is only the first step on the road to making Canada accessible to people with disabilities in Canada.

In this letter, we explain what we seek, who we are, and why over six million people with disabilities in Canada need these strong election commitments. Founded in 2005, the AODA Alliance is a non-partisan community coalition that advocates for accessibility for people with disabilities in Ontario and at the federal level. We were one of the disability organizations that appeared before the House of Commons and Senate to call for amendments to strengthen Bill C-81. During debates in Parliament over this bill, MPs and Senators relied on our submissions.

In summary we ask your Party to make 11 commitments to ensure that the implementation and enforcement of the Accessible Canada Act (ACA) is swift, strong and effective, including, e.g. making needed accessibility standard regulations within four years, effectively enforcing the law, establishing a single unified process for complaints under the ACA, ensuring that nothing is done under the ACA that cuts back on the rights of people with disabilities, and ensuring that public money is not used to create or perpetuate barriers against people with disabilities.

1. Enforceable Accessibility Standard Regulations Should Be Enacted Within Four Years

The ACA’s centerpiece is the enactment and enforcement of accessibility standard regulations. These regulations will specify what an organization must do and by when, to become accessible. The ACA lets the Federal Cabinet, the Canadian Radio, Television and Telecommunication Commission (CRTC) and the Canadian Transportation Agency (CTA) enact these regulations. However, it does not require them ever to be enacted. If they are not enacted, the ACA will fail.

  1. Will you enact or amend legislation to require the Federal Government, the CTA and the CRTC to enact regulations to set accessibility standards in all the areas that the ACA covers within four years? If not, will you commit that those regulations will be enacted under the ACA within four years?

2. The ACA Should Be Effectively Enforced

We have learned from extensive experience with provincial accessibility legislation that the ACA will be ineffective unless it is effectively enforced.

  1. Will your party commit to ensure that the ACA is effectively enforced?

 3. Federal Public Money Should Never Be used to Create or Perpetuate Barriers

The ACA does not require the Federal Government to ensure that federal money is never used by any recipient of those funds, to create or perpetuate disability barriers. For example, the ACA doesn’t require the Federal Government to attach accessibility strings when it gives money to a municipality, college, university, local transit authority or other organization to build new infrastructure. Those recipients of federal money are left free to design and build new infrastructure without ensuring that it is fully accessible to people with disabilities. Also, the bill doesn’t require the Federal Government to attach any federal accessibility strings when it gives business development loans or grants to private businesses.

It is helpful that the ACA lets the Federal Government impose accessibility requirements when it buys goods or services. However it doesn’t require the Federal Government to ever do so.

This allows for a wasteful and harmful use of public money. The Senate’s Standing Committee on Social Affairs that held hearings on Bill C-81 made this important observation in its May 7, 2019 report to the Senate:

“Your committee heard concerns that despite this legislation, federal funding may continue to be spent on projects that do not always meet accessibility standards. Therefore, we encourage the federal government to ensure that when public money is spent or transferred, the funding should never be used to create or perpetuate disability-related barriers when it is reasonable to expect that such barriers can be avoided.”

  1. Will your party ensure by legislation, and if not, then by public policy, that no one will use public money distributed by the Government of Canada in a manner that creates or perpetuates barriers, including e.g. , payments by the Government of Canada to any person or entity to purchase or rent any goods, services or facilities, or to contribute to the construction, expansion or renovation of any infrastructure or other capital project, or to provide a business development loan or grant to any person or entity?

4. The ACA Should Never Reduce the Rights of People with Disabilities

The ACA includes only limited and insufficient protection to ensure that nothing under the ACA reduces the rights of people with disabilities. The ACA provides:

“121.1 For greater certainty, nothing in any provision of this Act or the regulations limits a regulated entity’s duty to accommodate under any other Act of Parliament.”

  1. Will your party amend the ACA to provide that if a provision of the ACA or of a regulation enacted under it conflicts with a provision of any other Act or regulation, the provision that provides the highest level of accessibility shall prevail, and that nothing in the ACA or in any regulations enacted under it or in any actions taken under it shall reduce any rights which people with disabilities otherwise enjoy under law?

A discriminatory provision was included in the Accessible Canada Act. It is helpful that it was softened in the Senate, after extensive advocacy efforts by people with disabilities. However, it should be repealed altogether.

Making this worse, section 172(3) of the ACA unfairly takes away important rights from people with disabilities in a discriminatory way. It bars the CTA from awarding justly-deserved money compensation to a passenger with a disability, even if the Agency finds that an airline or other federally-regulated transportation-provider has imposed an undue barrier against them, so long as a federal transportation accessibility regulation wrongly says that the airline did not have to provide the passenger with that accommodation. Section 172 of the ACA provides:

“Inquiry — barriers to mobility

172 (1) The Agency may, on application, inquire into a matter in relation to which a regulation could be made under subsection 170(1), regardless of whether such a regulation has been made, in order to determine whether there is an undue barrier to the mobility of persons with disabilities.

Remedies

(2) On determining that there is an undue barrier to the mobility of persons with disabilities, the Agency may do one or more of the following:

(a) require the taking of appropriate corrective measures;

(b) direct that compensation be paid for any expense incurred by a person with a disability arising out of the barrier, including for any costs of obtaining alternative goods, services or accommodation;

(c) direct that compensation be paid for any wages that a person with a disability was deprived of as a result of the barrier;

(d) direct that compensation be paid up to a maximum amount of — subject to the annual adjustments made under section 172.2 — $20,000, for any pain and suffering experienced by a person with a disability arising out of the barrier;

(e) direct that compensation be paid up to a maximum amount of — subject to the annual adjustments made under section 172.2 — $20,000, if the Agency determines that the barrier is the result of a wilful or reckless practice.

Compliance with regulations

(3) If the Agency is satisfied that regulations made under subsection 170(1) that are applicable in relation to a matter have been complied with or have not been contravened, the Agency may determine that there is an undue barrier in relation to that matter but if it does so, it may only require the taking of appropriate corrective measures.”

This unfairly protects huge, well-funded airlines and railways from having to pay monetary compensation in situations where they should have to pay up.

  1. Will your party repeal the offending portion of section 172(3) of the ACA that reads “but if it does so, it may only require the taking of appropriate corrective measures.”” And replace them with words such as: “and grant a remedy in accordance with subsection 2.” ?

5. The ACA’s Implementation and Enforcement Should be Consolidated in One Federal Agency, Not Splintered Among Several of Them

The 105-page ACA is far too complicated and confusing. It will be hard for people with disabilities to navigate it. This is because the bill splinters the power to make accessibility standard regulations and the power to enforce the bill among a number of federal agencies, such as the new federal Accessibility Commissioner, the CTA, and the CRTC.

This makes the ACA’s implementation and enforcement less effective, more confusing, more complicated and more costly. It will make it take longer to get accessibility regulations enacted. It risks weak, contradictory or unnecessarily complex regulations.

This splintering makes it much harder for people with disabilities to navigate the system, to find out what rights they have, and to get violations fixed. People with disabilities are burdened to learn to navigate as many as three or four different sets of accessibility rules, enforcement agencies, procedures, forms and time lines for presenting an accessibility complaint.

This splintering only helps existing federal bureaucracies that want more power, and any large obligated organizations that want to dodge taking action on accessibility. Those organizations will relish exploiting the bill’s confusing complexity to delay and impede its implementation.

It is wrong for the ACA to give almost exclusive powers over accessibility to federally-regulated transportation organizations (like airlines) to the CTA, and almost exclusive powers over broadcasters and telecommunication companies (like Bell Canada and Rogers Communications) to the CRTC. The CTA and CRTC have had powers in this area for years. Their record on accessibility is not good.

  1. Will your party assign all responsibility for the ACA’s enforcement to the Accessibility Commissioner and all responsibility for enacting regulations under the ACA to the Federal Cabinet? If not, then at a minimum, would your party require by legislation or policy that the CRTC, CTA and the Federal Public Sector Labour Relations and Employment Board must, within six months, establish policies, practices and procedures for expeditiously receiving, investigating, considering and deciding upon complaints under this Act which are the same as or as reasonably close as possible to, those set out for the Accessibility Commissioner?

6. No Federal Laws Should Ever Create or Permit Disability Barriers

It is important to ensure that no federal laws impose or permit the creation of barriers against people with disabilities.

  1. Will your Party review all federal laws to identify any which require or permit any barriers against people with disabilities, and will your party amend Section 2 of the ACA (definition of “barrier”) to add the words “a law”, so that it will read:

“barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a law, a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.”

7. Federal Elections Should Be Made Accessible to Voters with Disabilities

Voters with disabilities continue to face disability barriers in federal elections, including, for example, barriers that can impede them from voting independently and in private, and verifying their choice. Recent amendments to federal election legislation do not ensure this.

  1. Will your party pass legislation or regulations and adopt policies needed to ensure that federal elections become barrier-free for voters and candidates with disabilities.

8. Power to Exempt Organizations from Some ACA Requirements Should be Eliminated or Reduced

The ACA has too many loopholes. For example, it lets the Federal Government exempt itself from some of its duties under the ACA. The Government should not ever be able to exempt itself.

  1. Will your Party eliminate or reduce the power to exempt organizations from some of the requirements that the ACA imposes? Such as eliminating the power to exempt the Government of Canada, or a federal department or agency? If not, will your party commit not to grant any exemptions from the ACA?

9. Federally-Controlled Courts and Tribunals Should be Made Disability-Accessible

People with disabilities continue to face barriers when they try to take part in proceedings in courts for which the Federal Government is responsible.

  1. Will your party develop and implement a plan to ensure that all federally-operated courts (e.g. the Supreme Court of Canada and Federal Courts), and federally operated regulatory tribunals (like the CRTC and CTA) become accessible.

10. Other Measures Needed to Strengthen the ACA

In 2018, federal opposition parties proposed a number of amendments to strengthen Bill C-81 in the House of Commons. The Government defeated most if not all of them.

  1. Would your party pass the amendments to the ACA which the opposition proposed in the fall of 2018 in the House of Commons, which the Government had defeated, and which would strengthen the ACA?

We would appreciate a response by email in MS Word format. We will make responses public. We would be pleased to answer any questions you have.

Sincerely,

David Lepofsky CM, O. Ont

Chair Accessibility for Ontarians with Disabilities Act Alliance



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Toronto Pearson First Airport in Canada to Offer Innovative Technology to Improve Accessibility for Travellers with Sight Loss


Aira, a mobile phone app, provides assistive services to passengers who are blind or low vision July 16, 2019

TORONTO, ONTARIO Today, Toronto Pearson announced it is now offering Aira service, a leading-edge assistive technology, to help travellers with sight loss navigate the airport independently. Using the Aira iPhone or Android mobile phone application, passengers can connect to a specially trained, human agent for navigational assistance as they journey through the airport. Toronto Pearson is the first airport in Canada to offer Aira to its passengers.

“At Toronto Pearson, we have a vision to be the best airport in the world, and this starts with ensuring that our passengers-all of our passengers-are
able to navigate the airport independently,” says Kurush Minocher, Associate Director, Passenger Development, at the Greater Toronto Airports Authority (GTAA). “We are proud to bring Aira’s easy-to-use service to Toronto Pearson. Passengers with sight loss now have more choice in how they travel through the airport, from curb to gate.”

Aira works via a smartphone or optional Aira Horizon video-equipped smart glasses, connecting passengers with sight loss to remotely located Aira agents.

Through the smart glasses or phone camera, Aira’s trained professionals provide on-demand, personalized access to visual information to help passengers navigate the airport. Aira service is available in both Terminals 1 and 3 and within Toronto Pearson parking facilities.

“The CNIB Foundation has been working in close consultation with the GTAA to identify ways to improve the travel experience for passengers with sight loss at Canada’s largest airport,” says Shane Silver, Vice-President, Social Enterprise & Innovation, Canadian National Institute for the Blind. “This announcement is a positive step on the journey to improving airport accessibility for Canadians who are blind or partially sighted. We commend the GTAA for its ongoing commitment to inclusivity.”

Aira is a subscription service, but passengers with sight loss will be able to use Aira technology for free at Toronto Pearson; all that is required is a smartphone and the Aira application, which can be downloaded for free from Google Play or the Apple App Store (data charges may apply).

“Aira’s mission is to make information instantly accessible, anytime, anywhere,” says Suman Kanuganti, President and Founder of Aira. “We’re excited to welcome Toronto Pearson as our first Aira Airport Access Partner in Canada.”

For instructions on how to use Aira at Toronto Pearson, please visit http://www.torontopearson.com/aira. To learn more about Aira, please visit http://www.aira.io.

About the Greater Toronto Airports Authority

The Greater Toronto Airports Authority (GTAA) is the operator of Toronto Pearson International Airport. For the second straight year Toronto Pearson has been voted by passengers as the Best Large Airport in North America serving more than 40 million annual passengers, as recognized by Airports Council International’s(ACI) Airport Service Quality (ASQ) program, the only global benchmarking survey that assesses passenger satisfaction at the airport on their day of travel.

Toronto Pearson served more than 49.5 million passengers in 2018, making it Canada’s busiest airport. With 163 international routes, Toronto Pearson is also North America’s most internationally connected airport.

Contact:
GTAA Media Office |
[email protected]|
(416) 776-3709



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The Accessible Canada Act Comes into Force Today – Download and Read the Legislation in English or French – AODA Alliance


Accessibility for Ontarians with Disabilities Act Alliance Update

United for a Barrier-Free Society for All People with Disabilities

www.aodaalliance.org [email protected] Twitter: @aodaalliance

The Accessible Canada Act Comes into Force Today – Download and Read the Legislation in English or French

July 11, 2019

          SUMMARY

Today, the Federal Government proclaimed the Accessible Canada Act in force. It was recently passed by the House of Commons and Senate and was given Royal Assent. The law comes into force when the Federal Cabinet so orders. In a news release earlier today, set out below, the Cabinet proclaimed it in force.

The Federal Government’s news release makes commitments on what this law will do. we will be vigilant to hold the Federal Government to any and all of its commitments. For example, in its news release, the Federal Government promises:

“With this legislation in place, millions of Canadians with disabilities can rely on the Government of Canada to remove the barriers that hinder their full participation in society.”

Would you like to read the Accessible Canada Act in its final form? At last, we just recently received from Parliament electronic copies of the finalized wording of the law in English and French. You can get these in MS Word or pdf format by visiting https://www.aodaalliance.org/canada/download-the-final-text-of-the-accessible-canada-act-as-passed-by-canadas-parliament-previously-called-bill-c-81-in-english-or-french-and-in-an-accessible-ms-word-or-a-pdf-format/

We also invite you to read the AODA Alliance ‘s 7 preliminary reflections we recently made about the final enactment of the Accessible Canada Act.

Since it is now a law, we no longer call it Bill C-81. A bill is a proposed law, that has not yet become a law.

Watch for future AODA Alliance Updates where we will map out our next steps in our campaign to ensure that this new legislation is effectively implemented.

          MORE DETAILS

Text of the Federal Government’s July 11, 2019 News Release

Originally posted at https://www.canada.ca/en/employment-social-development/news/2019/07/canadas-first-federal-accessibility-legislation-comes-into-force.html

Employment and Social Development Canada

Canada’s first federal accessibility legislation comes into force

News release

July 11, 2019             Gatineau, Quebec              Employment and Social Development Canada

Accessibility in Canada is about creating communities, workplaces and services that enable everyone to participate fully in society without barriers. The Government of Canada believes that all Canadians deserve the same opportunities and chances at success and is pleased to announce the coming into force of the Accessible Canada Act. Reaching this milestone demonstrates the Government’s commitment to implement this transformational legislation in a timely manner, creating more opportunities for persons with disabilities and ensuring greater access for all Canadians.

The coming into force of the Accessible Canada Act establishes a framework to create a barrier-free Canada through the proactive identification, removal and prevention of accessibility barriers. It will also ensure that persons with disabilities are no longer required to fight barriers to accessibility on an individual basis. With this legislation in place, millions of Canadians with disabilities can rely on the Government of Canada to remove the barriers that hinder their full participation in society.

The Accessible Canada Act applies to the federally regulated private sector, which includes the banking, transportation and telecommunications sectors, as well as the Government of Canada, Crown corporations and Parliament. Under the Act, these organizations will be required to develop and publish accessibility plans that describe how they will identify, remove and prevent barriers to accessibility. They will also be required to establish a mechanism for receiving and addressing feedback on accessibility from anyone who interacts with their organization. Finally, they will have to develop regular progress reports on the implementation of their plan and addressing any feedback they receive.

The Accessible Canada Act also establishes new structures and positions, including:

  • the Canadian Accessibility Standards Development Organization (CASDO), led by a board of directors comprised of a majority of persons with disabilities that will develop accessibility standards in collaboration with the disability community and industry;
  • a Chief Accessibility Officer, who will advise the Minister of Accessibility and monitor systemic and emerging accessibility issues; and
  • an Accessibility Commissioner, who will spearhead compliance and enforcement activities under the legislation.

The next phase of implementation will include the development of standards and regulations that will provide clear guidance on accessibility requirements.

The new legislation is built on a whole-of-government approach to accessibility. Existing regulators and complaints bodies—such as the Canadian Transportation Agency, the Canadian Radio-television and Telecommunications Commission, the Canadian Human Rights Commission and the Federal Public Sector Labour Relations and Employment Board—are required to collaborate to put in place a mechanism for the efficient and expeditious referral of accessibility-related complaints and to foster complementary accessibility policies and practices.

The coming into force of the Accessible Canada Act also legislates National AccessAbility Week as beginning each year on the last Sunday in May, with the objective of promoting accessibility and celebrating the contributions of persons with disabilities across the country.

Quotes

“Today marks a major milestone in the history of disability rights. I am so proud that the Accessible Canada Act has now come into force and is a reality. This important achievement would not have been possible without the dedication and engagement of the disability community and I thank them for their hard work. With this legislation now in place, we can begin a journey that will lead us to a society that treats all people with the dignity they deserve. Now more than ever, we can say: Nothing without us!”

– The Honourable Carla Qualtrough, Minister of Public Services and Procurement and Accessibility

Quick facts

  • Approximately one in five Canadians, or about 6.2 million people aged 15 and over, report having a disability that limits them in their daily activities.
  • The Accessible Canada Act was developed following the most inclusive and accessible consultations with the disability community in our country’s history. More than 6,000 Canadians and 100 accessibility organizations shared their views and ideas about an accessible Canada.

Contacts

For media enquiries, please contact:

Marielle Hossack

Press Secretary

Office of the Honourable Carla Qualtrough

819-956-3239

[email protected]

Media Relations Office

Employment and Social Development Canada

819-994-5559

[email protected]



Source link

The Accessible Canada Act Comes into Force Today


Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities http://www.aodaalliance.org [email protected] Twitter: @aodaalliance

July 11, 2019

SUMMARY

Today, the Federal Government proclaimed the Accessible Canada Act in force. It was recently passed by the House of Commons and Senate and was given Royal Assent. The law comes into force when the Federal Cabinet so orders. In a news release earlier today, set out below, the Cabinet proclaimed it in force.

The Federal Government’s news release makes commitments on what this law will do. we will be vigilant to hold the Federal Government to any and all of its commitments. For example, in its news release, the Federal Government promises:

“With this legislation in place, millions of Canadians with disabilities can rely on the Government of Canada to remove the barriers that hinder their full participation in society.”

Would you like to read the Accessible Canada Act in its final form? At last, we just recently received from Parliament electronic copies of the finalized wording of the law in English and French. You can get these in MS Word or pdf format by visiting https://www.aodaalliance.org/canada/download-the-final-text-of-the-accessible-canada-act-as-passed-by-canadas-parliament-previously-called-bill-c-81-in-english-or-french-and-in-an-accessible-ms-word-or-a-pdf-format/

We also invite you to read the AODA Alliance ‘s 7 preliminary reflections we recently made about the final enactment of the Accessible Canada Act.

Since it is now a law, we no longer call it Bill C-81. A bill is a proposed law, that has not yet become a law.

Watch for future AODA Alliance Updates where we will map out our next steps in our campaign to ensure that this new legislation is effectively implemented.

MORE DETAILS

Text of the Federal Government’s July 11, 2019 News Release

Originally posted at https://www.canada.ca/en/employment-social-development/news/2019/07/canadas-first-federal-accessibility-legislation-comes-into-force.html

Employment and Social Development Canada

Canadas first federal accessibility legislation comes into force

News release
July 11, 2019 Gatineau, Quebec Employment and Social Development Canada

Accessibility in Canada is about creating communities, workplaces and services that enable everyone to participate fully in society without barriers. The Government of Canada believes that all Canadians deserve the same opportunities and chances at success and is pleased to announce the coming into force of the Accessible Canada Act. Reaching this milestone demonstrates the Governments commitment to implement this transformational legislation in a timely manner, creating more opportunities for persons with disabilities and ensuring greater access for all Canadians.

The coming into force of the Accessible Canada Act establishes a framework to create a barrier-free Canada through the proactive identification, removal and prevention of accessibility barriers. It will also ensure that persons with disabilities are no longer required to fight barriers to accessibility on an individual basis. With this legislation in place, millions of Canadians with disabilities can rely on the Government of Canada to remove the barriers that hinder their full participation in society.

The Accessible Canada Act applies to the federally regulated private sector, which includes the banking, transportation and telecommunications sectors, as well as the Government of Canada, Crown corporations and Parliament. Under the Act, these organizations will be required to develop and publish accessibility plans that describe how they will identify, remove and prevent barriers to accessibility. They will also be required to establish a mechanism for receiving and addressing feedback on accessibility from anyone who interacts with their organization. Finally, they will have to develop regular progress reports on the implementation of their plan and addressing any feedback they receive.

The Accessible Canada Act also establishes new structures and positions, including:

the Canadian Accessibility Standards Development Organization (CASDO), led by a board of directors comprised of a majority of persons with disabilities that will develop accessibility standards in collaboration with the disability community and industry;
a Chief Accessibility Officer, who will advise the Minister of Accessibility and monitor systemic and emerging accessibility issues; and
an Accessibility Commissioner, who will spearhead compliance and enforcement activities under the legislation.

The next phase of implementation will include the development of standards and regulations that will provide clear guidance on accessibility requirements.

The new legislation is built on a whole-of-government approach to accessibility. Existing regulators and complaints bodiessuch as the Canadian Transportation Agency, the Canadian Radio-television and Telecommunications Commission, the Canadian Human Rights Commission and the Federal Public Sector Labour Relations and Employment Boardare required to collaborate to put in place a mechanism for the efficient and expeditious referral of accessibility-related complaints and to foster complementary accessibility policies and practices.

The coming into force of the Accessible Canada Act also legislates National AccessAbility Week as beginning each year on the last Sunday in May, with the objective of promoting accessibility and celebrating the contributions of persons with disabilities across the country.

Quotes

Today marks a major milestone in the history of disability rights. I am so proud that the Accessible Canada Act has now come into force and is a reality. This important achievement would not have been possible without the dedication and engagement of the disability community and I thank them for their hard work. With this legislation now in place, we can begin a journey that will lead us to a society that treats all people with the dignity they deserve. Now more than ever, we can say: Nothing without us!
The Honourable Carla Qualtrough, Minister of Public Services and Procurement and Accessibility

Quick facts

Approximately one in five Canadians, or about 6.2 million people aged 15 and over, report having a disability that limits them in their daily activities.

The Accessible Canada Act was developed following the most inclusive and accessible consultations with the disability community in our countrys history. More than 6,000 Canadians and 100 accessibility organizations shared their views and ideas about an accessible Canada.

Contacts

For media enquiries, please contact:
Marielle Hossack
Press Secretary
Office of the Honourable Carla Qualtrough
819-956-3239
[email protected]

Media Relations Office
Employment and Social Development Canada
819-994-5559
[email protected]



Source link

Download the final text of the Accessible Canada Act, as passed by Canada’s Parliament, previously called Bill C-81, in English or French, and in an accessible MS Word or a pdf format



Click here to download the English version of the Accessible Canada Act in MS Word format. Click here to down load the English version of the Accessible Canada Act in pdf format. Click here to download the French version of the Accessible Canada Act in an accessible MS Word format. Click here to download the … Continue reading Download the final text of the Accessible Canada Act, as passed by Canada’s Parliament, previously called Bill C-81, in English or French, and in an accessible MS Word or a pdf format



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Failures in Air Travel in Canada


CBC National News Reveals Appalling Incidents of Accessibility

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities http://www.aodaalliance.org [email protected] Twitter: @aodaalliance

June 4, 2019

SUMMARY

On June 2 and 3, 2019, CBC TV and radio national news broke a story of two appalling failures to ensure proper accessibility for air travel passengers in Canada. These were two episodes at the Vancouver Airport where passengers using wheelchairs were left stranded in the airport for hours by airline ground assistance staff. CBC asked the AODA Alliance to comment on the incidents which CBC had uncovered.

These reports were included in the June 2, 2019 edition of CBC TV’s “The National” and CBC national radio’s “World Report” broadcast on June 3, 2019. We offer four important observations:

1. These are not the only such incidents that air travellers have reported. As a result of this CBC report, on June 3, 2019, AODA Alliance Chair David Lepofsky was invited to appear on the Fight Back program on Toronto’s Zoomer Radio station, hosted by Libby Znaimer. Two callers to the program said they had experienced somewhat similar incidents. The podcast of that program is available at https://www.zoomerradio.ca/show/fight-back-on-zoomer-radio/fight-back-on-zoomer-radio-podcast/treatment-vulnerable-passengers-airlines-june-03-2019/

These disability accommodations in air travel must be consistent and reliable. Even if such appalling incidents are the exception, passengers with disabilities should not be left to fear that they might be the victim of such treatment.

2. This is a further illustration of the Canadian Transportation Agency’s (CTAs) poor long-term track-record of regulating airlines in the area of accessibility. It is because of the poor CTA track-record in this area that we and others in the disability community had urged the Federal Government to assign the regulation of air travel accessibility to the new Canada Accessibility Commissioner. Instead, and over our objection, Bill C-81, the new Accessible Canada Act, leaves the CTA as mainly in charge of regulating air travel accessibility.

3. It is good that the CTA has decided to propose regulations to set some accessibility standards in the area of air travel. However, as our April 18, 2019 brief to the CTA shows, those proposed regulations are too weak. This story should be a wake-up call to the CTA to listen to us and strengthen those proposed regulations.

4. It should not be left to individual victims of such inexcusable treatment to have to file complaints with the CTA. If the victim is just flying into Canada for a visit and then returning home, they likely would not incur the expense and inconvenience of returning to Canada just to litigate a complaint before the CTA. For meaningful reform, we need the CTA to do its own strong “secret shopper” monitoring of airlines to catch deficiencies in the efforts of airlines or airports.

4. The troubling incidents of accessibility failures about which CBC reported took place at the Vancouver International Airport. We note that on December 5, 2018, the Rick Hansen Foundation’s private accessibility certification process announced that it gave the Vancouver International Airport a gold rating for accessibility. This is the Rick Hansen Foundation’s highest accessibility rating.

This illustrates some of the serious problems with such a private accessibility certification process. We have previously raised our serious concerns with the whole idea of a private accessibility certification process.

We recognize that such a private accessibility certification process may only examine a building, and not the services provided in that building. That is part of the problem. Those hearing that an airport got a “gold” certification can well be expected not to draw fine distinctions between the accessibility of an airport building on the one hand, and the accessibility of the services provided in that airport on the other.

We always welcome your feedback. Write us at [email protected]

MORE DETAILS

CBC TV The National June 2, 2019

Originally posted at https://www.cbc.ca/news/canada/edmonton/seniors-abandoned-by-airlines-in-wheelchairs-1.5154364

Edmonton GO PUBLIC

‘Appalling treatment’: Couple in wheelchairs left alone for almost 12 hours at Vancouver airport

Airlines are shirking responsibility to accommodate disabled passengers, advocate says

Rosa Marchitelli CBC News · Posted: Jun 02, 2019 6:00 PM MT | Last Updated: 5 hours ago

Narayan Karki, left, and her husband, Chhaya, right, missed their flight from Vancouver to Edmonton after being left in their wheelchairs without assistance for hours at the airport. They were travelling from Nepal to visit their son, Mohan, shown at centre. (Rosa Marchitelli/CBC)

The son of an elderly couple says he wants two major airlines to stop blaming each other and take responsibility for abandoning his parents in their wheelchairs for half a day, with no help to access food, water or a washroom.

Mohan Karki’s parents, who don’t speak English and require assistance to travel, were found almost 12 hours after being dropped off at a service counter at the Vancouver airport just not by the airlines responsible for assisting them during their trip, WestJet and Cathay Pacific.

“We were thinking they were somewhere in the corner of the airport … not knowing where to go,” said Karki. “My parents told me, ‘We never left this place’ 12 hours they were there. They tried to communicate with some other people, passersby, and nobody responded to them. Maybe they couldn’t understand what they were saying.”

On Feb. 23, Chhaya and Narayan Karki, aged 66 and 69, were on the final leg of a trip from their home in Kathmandu, Nepal, to visit their son and his family in Edmonton, with a stopover in Vancouver.

Mohan Karki said Cathay Pacific told him it delivered his parents to the WestJet customer service counter at the airport, and WestJet was to transport the pair to the gate for their final flight to Edmonton.

The Karkis sat just steps from the WestJet service counter at the Vancouver airport for almost 12 hours, until the RCMP found them. (Rosa Marchitelli/CBC)

When his parents failed to arrive, a worried Karki spent hours on the phone trying to track them down. They didn’t have a cellphone. “For about six or seven hours, I kept on calling both airlines, but they never found my parents,” he said.

Karki then called the RCMP. It took officers 20 minutes to find the couple, located just steps from the service counter.

The couple had placards with Karki’s name and phone number, in case of an emergency. No one responded when they tried to get help by holding them up, he said.

According to an Ontario-based advocate for people with disabilities, services for those who need assistance travelling are “unreliable and inconsistent” because airlines are allowed to set their own rules instead of being told to meet specific standards.

“It is appalling treatment the regulator should make it clear that [airlines] can’t pass the buck to each other,” said David Lepofsky, chair of the Accessibility for Ontarians with Disabilities Act Alliance.

Left at the wrong gate for 8 hours

Thanh Phan shares that frustration; the same thing happened to his 76-year-old mother at the same airport.

In August, Niem Thi Le, who has trouble walking and doesn’t speak English, was left in a wheelchair for eight hours after being dropped off at the wrong departure gate by WestJet.

Le was on her way home to Hanoi, Vietnam, after visiting family in Victoria. WestJet was supposed to connect her with China Southern Airlines for her next flight.

“My mom told me that the wheelchair attendant just left her there without talking to anyone. I was shocked this is a human being,” Phan said.

Niem Thi Le, 76, was on her way back to Vietnam after visiting her family in Victoria. She missed her flight after being left at the wrong gate at the Vancouver airport. (Submitted by Thanh Phan)

An employee with another airline eventually noticed Le sitting alone, found someone who could speak Vietnamese and brought the woman to the China Southern Airlines counter.

That airline contacted Phan and suggested he call WestJet to find out what happened. He did, asking if someone could help his mother until he could get there himself.

“I said, ‘Could you please help her give her some food and drinks.’… They said, no, they didn’t do anything wrong and that’s not their business,” Phan said.

He called China Southern Airlines back and it agreed to help, bringing Le a hamburger and a drink.

‘They did not think it’s a serious problem’

Phan complained to customer service and WestJet apologized, saying it would review its internal process. But he said the airline never got back to him to explain what happened.

WestJet also told him travellers who don’t speak English shouldn’t be travelling alone, he said, though they offered him a $100 travel voucher.

“It’s very frustrating because they blame passengers, and they did not think that is a serious problem.”

Phan said he was ‘shocked’ to receive a phone call from South China Airlines, telling him his mother had missed her flight and he needed to come pick her up. (Mike McArthur/CBC)

WestJet ‘reaching out to the families involved’

Both Phan and Karki are still demanding an explanation from the airlines involved in their respective cases.

“We sincerely apologize for the stress and worry that these guests and their families experienced,” WestJet’s media relations manager Lauren Stewart wrote in an email to Go Public.

“The nature of these incidents is serious, and we are in touch with both airline partners involved to investigate and make enhancements to our processes to prevent this type of incident from happening again. We are also reaching out to the families involved.”

Karki says Cathay Pacific told him it took his parents to the WestJet counter, but the couple never made it on their next flight. They spent almost 12 hours sitting in wheelchairs at the airport. (CBC)

The airline says it provides mobility assistance to more than 900 guests per day.

Cathay Pacific told Go Public it was sorry to hear what happened to the Karkis, adding it followed “standard operating procedure” when it delivered the couple to WestJet staff and exchanged wheelchairs.

“The proper turnover to WestJet was made by our staff. Additionally, we are in the process of reviewing this situation with WestJet and we will apply learnings from this experience to future transitions between our airlines,” wrote Julie Jarratt, the airline’s communications director.

‘I dread entering Canadian airspace’

Lepofsky, who is blind, said he’s had his own problems travelling. “I dread entering Canadian airspace if I’m travelling alone not because the service is always bad, but because it’s not reliably and consistently good.”

Airlines have a duty to accommodate passengers with disabilities under Canada’s human rights laws, he said. But when that doesn’t happen, it’s tough to figure out where to turn for help.

David Lepofsky, chair of the Accessibility for Ontarians with Disabilities Act Alliance, says services for those with disabilities are ‘unreliable and inconsistent’ when it comes to air travel in Canada. (Gary Morton/CBC)

“There are multiple agencies involved,” Lepofsky said. “The Canadian Human Rights Commission, the Canadian Transportation Agency and you could be kicked from one to the other, trying to figure out where you’re supposed to go.

“The Canadian Transportation Agency, where you’re often kicked to, does not, from the perspective of people with disabilities, have a good track record in this area.”

Proposed rules require airlines to take responsibility

The CTA says it’s aware some of the standards are out of date and a binding set of rules is needed. Until now, accessible transportation has been governed by mostly voluntary codes of practice.

The agency has proposed new accessible transportation regulations for airlines and all travel providers. The new rules would be legally binding and impose penalties up to $25,000 for non-compliance. And if another proposed law passes, the Accessible Canada Act, that fine could jump to a maximum of $250,000.

“They need to make sure that passengers don’t fall between the cracks,” said Scott Streiner, chair and CEO of the Canadian Transportation Agency.

CTA chair and CEO Scott Streiner says his agency has proposed legally binding regulation for accessible transportation. (Richard Agecoutay/CBC)

Under the CTA’s proposed rules, airlines would have to provide people who need assistance a place to wait, near personnel who can assist them and will “periodically inquire” about the person’s needs.

Airports would be responsible for providing assistance from curbside to check-in, while the airlines would be responsible from check-in to boarding.

Streiner said the proposed recommendations would have helped in both cases. The agency plans to have the final regulations published before summer and hopes to have the majority of requirements in place in about a year.

“Persons who require wheelchair assistance, including older Canadians, absolutely are covered by these regulations,” Streiner said. “We want to make sure that there’s no confusion about who’s providing assistance and that people aren’t left without assistance.”

As for Karki, he said that the next time his parents visit, he won’t leave them in the hands of the airlines. Instead, he’ll try to match their itinerary with other Nepali-speaking travellers.

After hearing from Go Public, WestJet called Karki last week, promising an explanation once it looks into what went wrong.

Phan said WestJet has yet to follow up with him, adding that his mother is now afraid to travel and will no longer come visit.

Submit your story ideas

Go Public is an investigative news segment on CBC-TV, radio and the web.

We tell your stories and hold the powers that be accountable.

We want to hear from people across the country with stories you want to make public.

Submit your story ideas at [email protected]



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CBC National News Reveals Appalling Incidents of Accessibility Failures in Air Travel in Canada – Yet More Proof that the Canadian Transportation Agency has been Ineffective at Ensuring Accessibility for Air Travel Passengers with Disabilities in Canada


Accessibility for Ontarians with Disabilities Act Alliance Update

United for a Barrier-Free Society for All People with Disabilities

www.aodaalliance.org [email protected] Twitter: @aodaalliance

CBC National News Reveals Appalling Incidents of Accessibility Failures in Air Travel in Canada – Yet More Proof that the Canadian Transportation Agency has been Ineffective at Ensuring Accessibility for Air Travel Passengers with Disabilities in Canada

June 4, 2019

          SUMMARY

On June 2 and 3, 2019, CBC TV and radio national news broke a story of two appalling failures to ensure proper accessibility for air travel passengers in Canada. These were two episodes at the Vancouver Airport where passengers using wheelchairs were left stranded in the airport for hours by airline ground assistance staff. CBC asked the AODA Alliance to comment on the incidents which CBC had uncovered.

These reports were included in the June 2, 2019 edition of CBC TV’s “The National” and CBC national radio’s “World Report” broadcast on June 3, 2019. We offer four important observations:

  1. These are not the only such incidents that air travellers have reported. As a result of this CBC report, on June 3, 2019, AODA Alliance Chair David Lepofsky was invited to appear on the Fight Back program on Toronto’s Zoomer Radio station, hosted by Libby Znaimer. Two callers to the program said they had experienced somewhat similar incidents. The podcast of that program is available at https://www.zoomerradio.ca/show/fight-back-on-zoomer-radio/fight-back-on-zoomer-radio-podcast/treatment-vulnerable-passengers-airlines-june-03-2019/

These disability accommodations in air travel must be consistent and reliable. Even if such appalling incidents are the exception, passengers with disabilities should not be left to fear that they might be the victim of such treatment.

  1. This is a further illustration of the Canadian Transportation Agency’s (CTA’s) poor long-term track-record of regulating airlines in the area of accessibility. It is because of the poor CTA track-record in this area that we and others in the disability community had urged the Federal Government to assign the regulation of air travel accessibility to the new Canada Accessibility Commissioner. Instead, and over our objection, Bill C-81, the new Accessible Canada Act, leaves the CTA as mainly in charge of regulating air travel accessibility.
  1. It is good that the CTA has decided to propose regulations to set some accessibility standards in the area of air travel. However, as our April 18, 2019 brief to the CTA shows, those proposed regulations are too weak. This story should be a wake-up call to the CTA to listen to us and strengthen those proposed regulations.
  1. It should not be left to individual victims of such inexcusable treatment to have to file complaints with the CTA. If the victim is just flying into Canada for a visit and then returning home, they likely would not incur the expense and inconvenience of returning to Canada just to litigate a complaint before the CTA. For meaningful reform, we need the CTA to do its own strong “secret shopper” monitoring of airlines to catch deficiencies in the efforts of airlines or airports.
  1. The troubling incidents of accessibility failures about which CBC reported took place at the Vancouver International Airport. We note that on December 5, 2018, the Rick Hansen Foundation’s private accessibility certification process announced that it gave the Vancouver International Airport a gold rating for accessibility. This is the Rick Hansen Foundation’s highest accessibility rating.

This illustrates some of the serious problems with such a private accessibility certification process. We have previously raised our serious concerns with the whole idea of a private accessibility certification process.

We recognize that such a private accessibility certification process may only examine a building, and not the services provided in that building. That is part of the problem. Those hearing that an airport got a “gold” certification can well be expected not to draw fine distinctions between the accessibility of an airport building on the one hand, and the accessibility of the services provided in that airport on the other.

We always welcome your feedback. Write us at [email protected]

          MORE DETAILS

CBC TV The National June 2, 2019

Originally posted at https://www.cbc.ca/news/canada/edmonton/seniors-abandoned-by-airlines-in-wheelchairs-1.5154364

Edmonton GO PUBLIC

‘Appalling treatment’: Couple in wheelchairs left alone for almost 12 hours at Vancouver airport

Airlines are shirking responsibility to accommodate disabled passengers, advocate says

Rosa Marchitelli CBC News · Posted: Jun 02, 2019 6:00 PM MT | Last Updated: 5 hours ago

Narayan Karki, left, and her husband, Chhaya, right, missed their flight from Vancouver to Edmonton after being left in their wheelchairs without assistance for hours at the airport. They were travelling from Nepal to visit their son, Mohan, shown at centre. (Rosa Marchitelli/CBC)

The son of an elderly couple says he wants two major airlines to stop blaming each other and take responsibility for abandoning his parents in their wheelchairs for half a day, with no help to access food, water or a washroom.

Mohan Karki’s parents, who don’t speak English and require assistance to travel, were found almost 12 hours after being dropped off at a service counter at the Vancouver airport — just not by the airlines responsible for assisting them during their trip, WestJet and Cathay Pacific.

“We were thinking they were somewhere in the corner of the airport … not knowing where to go,” said Karki. “My parents told me, ‘We never left this place’ … 12 hours they were there. They tried to communicate with some other people, passersby, and nobody responded to them. Maybe they couldn’t understand what they were saying.”

On Feb. 23, Chhaya and Narayan Karki, aged 66 and 69, were on the final leg of a trip from their home in Kathmandu, Nepal, to visit their son and his family in Edmonton, with a stopover in Vancouver.

Mohan Karki said Cathay Pacific told him it delivered his parents to the WestJet customer service counter at the airport, and WestJet was to transport the pair to the gate for their final flight to Edmonton.

The Karkis sat just steps from the WestJet service counter at the Vancouver airport for almost 12 hours, until the RCMP found them.  (Rosa Marchitelli/CBC)

When his parents failed to arrive, a worried Karki spent hours on the phone trying to track them down. They didn’t have a cellphone. “For about six or seven hours, I kept on calling both airlines, but they never found my parents,” he said.

Karki then called the RCMP. It took officers 20 minutes to find the couple, located just steps from the service counter.

The couple had placards with Karki’s name and phone number, in case of an emergency. No one responded when they tried to get help by holding them up, he said.

According to an Ontario-based advocate for people with disabilities, services for those who need assistance travelling are “unreliable and inconsistent” because airlines are allowed to set their own rules — instead of being told to meet specific standards.

“It is appalling treatment … the regulator should make it clear that [airlines] can’t pass the buck to each other,” said David Lepofsky, chair of the Accessibility for Ontarians with Disabilities Act Alliance.

Left at the wrong gate for 8 hours

Thanh Phan shares that frustration; the same thing happened to his 76-year-old mother at the same airport.

In August, Niem Thi Le, who has trouble walking and doesn’t speak English, was left in a wheelchair for eight hours after being dropped off at the wrong departure gate by WestJet.

Le was on her way home to Hanoi, Vietnam, after visiting family in Victoria. WestJet was supposed to connect her with China Southern Airlines for her next flight.

“My mom told me that the wheelchair attendant just left her there without talking to anyone.… I was shocked … this is a human being,” Phan said.

Niem Thi Le, 76, was on her way back to Vietnam after visiting her family in Victoria. She missed her flight after being left at the wrong gate at the Vancouver airport.  (Submitted by Thanh Phan)

An employee with another airline eventually noticed Le sitting alone, found someone who could speak Vietnamese and brought the woman to the China Southern Airlines counter.

That airline contacted Phan and suggested he call WestJet to find out what happened. He did, asking if someone could help his mother until he could get there himself.

“I said, ‘Could you please help her give her some food and drinks.’… They said, no, they didn’t do anything wrong and that’s not their business,” Phan said.

He called China Southern Airlines back and it agreed to help, bringing Le a hamburger and a

drink.

‘They did not think it’s a serious problem’

Phan complained to customer service and WestJet apologized, saying it would review its internal process. But he said the airline never got back to him to explain what happened.

WestJet also told him travellers who don’t speak English shouldn’t be travelling alone, he said, though they offered him a $100 travel voucher.

“It’s very frustrating because they blame passengers, and they did not think that is a serious problem.”

Phan said he was ‘shocked’ to receive a phone call from South China Airlines, telling him his mother had missed her flight and he needed to come pick her up.  (Mike McArthur/CBC)

WestJet ‘reaching out to the families involved’

Both Phan and Karki are still demanding an explanation from the airlines involved in their respective cases.

“We sincerely apologize for the stress and worry that these guests and their families experienced,” WestJet’s media relations manager Lauren Stewart wrote in an email to Go Public.

“The nature of these incidents is serious, and we are in touch with both airline partners involved to investigate and make enhancements to our processes to prevent this type of incident from happening again. We are also reaching out to the families involved.”

Karki says Cathay Pacific told him it took his parents to the WestJet counter, but the couple never made it on their next flight. They spent almost 12 hours sitting in wheelchairs at the airport.  (CBC)

The airline says it provides mobility assistance to more than 900 guests per day.

Cathay Pacific told Go Public it was sorry to hear what happened to the Karkis, adding it followed “standard operating procedure” when it delivered the couple to WestJet staff and exchanged wheelchairs.

“The proper turnover to WestJet was made by our staff. Additionally, we are in the process of reviewing this situation with WestJet and we will apply learnings from this experience to future transitions between our airlines,” wrote Julie Jarratt, the airline’s communications director.

‘I dread entering Canadian airspace’

Lepofsky, who is blind, said he’s had his own problems travelling. “I dread entering Canadian airspace if I’m travelling alone … not because the service is always bad, but because it’s not reliably and consistently good.”

Airlines have a duty to accommodate passengers with disabilities under Canada’s human rights laws, he said. But when that doesn’t happen, it’s tough to figure out where to turn for help.

David Lepofsky, chair of the Accessibility for Ontarians with Disabilities Act Alliance, says services for those with disabilities are ‘unreliable and inconsistent’ when it comes to air travel in Canada.  (Gary Morton/CBC)

“There are multiple agencies involved,” Lepofsky said. “The Canadian Human Rights Commission, the Canadian Transportation Agency — and you could be kicked from one to the other, trying to figure out where you’re supposed to go.

“The Canadian Transportation Agency, where you’re often kicked to, does not, from the perspective of people with disabilities, have a good track record in this area.”

Proposed rules require airlines to take responsibility

The CTA says it’s aware some of the standards are out of date and a binding set of rules is needed. Until now, accessible transportation has been governed by mostly voluntary codes of practice.

The agency has proposed new accessible transportation regulations for airlines and all travel providers. The new rules would be legally binding and impose penalties up to $25,000 for non-compliance. And if another proposed law passes, the Accessible Canada Act, that fine could jump to a maximum of $250,000.

“They need to make sure that passengers don’t fall between the cracks,” said Scott Streiner, chair and CEO of the Canadian Transportation Agency.

CTA chair and CEO Scott Streiner says his agency has proposed legally binding regulation for accessible transportation.  (Richard Agecoutay/CBC)

Under the CTA’s proposed rules, airlines would have to provide people who need assistance a place to wait, near personnel who can assist them and will “periodically inquire” about the person’s needs.

Airports would be responsible for providing assistance from curbside to check-in, while the airlines would be responsible from check-in to boarding.

Streiner said the proposed recommendations would have helped in both cases. The agency plans to have the final regulations published before summer and hopes to have the majority of requirements in place in about a year.

“Persons who require wheelchair assistance, including older Canadians, absolutely are covered by these regulations,” Streiner said. “We want to make sure that there’s no confusion about who’s providing assistance and that people aren’t left without assistance.”

As for Karki, he said that the next time his parents visit, he won’t leave them in the hands of the airlines. Instead, he’ll try to match their itinerary with other Nepali-speaking travellers.

After hearing from Go Public, WestJet called Karki last week, promising an explanation once it looks into what went wrong.

Phan said WestJet has yet to follow up with him, adding that his mother is now afraid to travel and will no longer come visit.

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We tell your stories and hold the powers that be accountable.

We want to hear from people across the country with stories you want to make public.

Submit your story ideas at [email protected].



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Canada’s Parliament Has Now Passed Bill C-81, the Accessible Canada Act


Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities http://www.aodaalliance.org [email protected] Twitter: @aodaalliance

June 3, 2019
SUMMARY

We are right back in action, after being off-line during a short but eventful time in the campaign for accessibility in Canada and Ontario. Get ready for a number of updates to bring you up to speed!

In the most important development last week, right in the middle of National Accessibility Week, the House of Commons passed all the amendments to Bill C-81, the Accessible Canada Act, that the Senate earlier made to the bill. Therefore, Bill C-81 has completed its current journey through Canada’s Parliament.

The Accessible Canada Act does not go into effect until the Federal Government gives the bill “Royal Assent.” We understand that this step may well take place in the next few weeks.

We thank everyone who helped in our shared efforts to get this bill improved. We thank those disability organizations and groups who worked with us on this shared goal. We thank all the AODA Alliance supporters and volunteers who contributed to our efforts. We appreciate every tweet or email sent to add pressure in favour of a stronger bill. As well the feedback we regularly received from our supporters have helped improve our message and our strategies.

We also thank all the MPs and Senators and their staff who helped press for a stronger bill, and all the federal public servants who did the same. Some of their efforts were undertaken behind the scenes, and without an opportunity for public acknowledgement and thanks.

Below we offer seven reflections on this achievement. In summary:

1. Final passage of the amended Bill C-81 is a helpful step forward for people with disabilities in Canada.

2. We got some of the ingredients in the bill that we were seeking.

3. We found creative ways to constructively contribute to advocacy efforts on this legislation where there are so many disability organizations and groups spread over such a big country.

4. While helpful, Bill C-81 still falls well short of what people with disabilities need.

5. We’re ready for the next round in this non-partisan campaign.

6. Our advocacy principles served us well.

7. The media too often failed to cover this important issue a disservice to all Canadians.

As well, for those who want more detail on all of the above, below we provide this further background information:

* A May 30, 2019 report by CTV on line, written by Michelle McQuigge of the Canadian Press, on the final passage of Bill C-81.

* The May 24, 2019 Globe and Mail article, also by CP’s Michelle McQuigge, on the Federal Government’s announcement that it would agree to ratify all the Senate’s amendments to Bill C-81.

* The May 22, 2019 Globe and Mail article reporting on efforts to get the Federal Government to finally pass Bill C-81. This article includes some of the inaccurate statements that overstates what Bill C-81 requires.

* The May 30, 2019 news release by the ARCH Disability Law Centre, on the passage of Bill C-81, which provides a good response to the bill’s final passage with which we agree.

* The final version of this spring’s second open letter to the House of Commons, calling for all the Senate’s amendments to Bill C-81 to be ratified. Fully 84 disability organizations and groups signed this open letter, listed below.

MORE DETAILS

Our Top Seven Preliminary Reflections on the Enactment of the Accessible Canada Act

Here are our top seven preliminary reflections we offer about this news:

1. Final Passage of the Amended Bill C-81 is a Helpful Step Forward

It is a helpful step forward that Parliament has passed the Accessible Canada Act, replete with all the amendments to it that the Senate made last month. As amended, this law gives us and all people with disabilities in Canada added tools we can try to use in an effort to tear down the many barriers that persist across this country. We plan to be active in pressing the Federal Government to ensure the achievement of the law’s goal of a barrier-free Canada without delay, and in any event, no later than 2040.

2. We Got Some of the Ingredients in the Bill that We Were Seeking

The Act includes features for which we and others pressed over the past four years. These include a fixed deadline to achieve an accessible Canada, a complaints-based enforcement process, a national body to recommend accessibility standards to be enacted, and reductions in the improper power of the Canadian Transportation Agency to enact regulations that can cut back on the human rights of people with disabilities.

Working with others in the disability community, we saw improvements to the law at each stage of the process. We saw improvements when the law was being initially designed, when it first came before the House of Commons for debate in the fall of 2018, and after that, when it came before the Senate this spring. This included some improvements to which the Federal Government had been opposed throughout the process.

3. We Found Ways to Constructively Contribute in a Country with so Many Disability Organizations and Groups

We found constructive and creative ways to work within Canada’s disability community throughout this four-year process. From coast to coast, Canada has a large and diverse landscape of disability organizations and groups. The AODA Alliance is but one of them. We certainly were not the leader of the effort, and at no time purported to be such. There was no one “leader” in this effort.

Moreover, in a country as big as Canada, there is no way to bring all of these disability organizations and groups together at one time and in one place to operate as one unanimous voice. With over five million people with disabilities, there are bound to be differences of opinion and approach.

Our goal was to try to offer influential ideas for the content of Bill C-81 and effective strategies for achieving as strong a bill as possible. We wanted to offer ideas around which as many people with disabilities and disability organizations could rally, based on the strength of those ideas.

We found it very constructive to collaborate with a good number of disability organizations and groups. Among other things, this included a close and ongoing collaboration with the Council of Canadians with Disabilities (CCD) and the ARCH Disability Law Centre.

Among our contributions and efforts in this process were the following:

* We took part in behind-the-scenes efforts to get 2016 election commitments to pass national accessibility legislation from the federal Liberals and New Democratic Party. We also mounted a major social media campaign to press candidates across Canada to support the enactment of strong national accessibility legislation.

* In 2016, we made public a detailed Discussion Paper on what the national accessibility legislation should include. We refined it after receiving public input on it. We can trace some key features in Bill C-81 to ideas set out in this Discussion Paper. The Discussion Paper built on experience with provincial accessibility legislation.

* In August 2017, AODA Alliance Chair David Lepofsky designed and moderated a 3-hour captioned online policy experts conference on what the promised national accessibility legislation should include. Federal Accessibility Minister Carla Qualtrough and her deputy minister attended and took active part in this event. It remains archived online for any Canadian province or other government around the world to learn from our ideas. This was conducted under the auspices of a coalition that formed for purposes of the Federal Government’s consultation on this bill, the Alliance for an Accessible and Inclusive Canada.

* We took part in behind-the-scenes briefings of several successive ministers that had responsibility for this file, several MPs from the various federal parties, and senior public servants involved with this issue.
* AODA Alliance Chair David Lepofsky delivered a lecture on what the promised national accessibility legislation should include at the Osgoode Hall Law School where he is a part-time faculty member. This captioned lecture has remained available online, to assist others advocating in this area.

* Before Bill C-81 was introduced into Parliament in June 2018, we made public a beginner’s guide to how a law goes through parliament. This was written to help everyone involved in this campaign learn the processes for passing a federal law.

* We submitted a very detailed brief to the House of Commons in Fall 2017. It analyzed Bill C-81 in detail and sought 96 amendments. We also made an oral presentation to the House of Commons’ Standing Committee that held public hearings on the bill last fall.

* We joined together with ARCH Disability Law Centre and CCD to collectively spearhead an open letter to the House of Commons at the conclusion of its public hearings. Over 90 disability organizations and groups signed it. It listed key amendments needed to make this legislation strong and effective.

* After the House of Commons passed the bill with some but not all of the amendments we and others had sought, we worked together with other disability organizations to advocate at the Senate for further amendments to the bill. Again, our efforts were coordinated with other like-minded organizations, with a special effort together with ARCH and CCD.

* This spring, we submitted a brief to the Senate as well as the text of a short list of amendments that we proposed. We were also one of the disability organizations that made an oral presentation at the Senate’s Standing Committee hearings in April and May of this year. Here again, the Senate made some but not all of the amendments that we and others sought.

* At the Senate, as at the House of Commons, we were also very busy with extensive behind-the-scenes advocacy efforts with several Senators and their staff. We were delighted at how many were open to consult with us right up to the last minute.

* Over the final three weeks, we and others mounted a concerted and successful campaign to get the House of Commons to ratify all the Senate’s amendments to Bill C-81. This ratification was far from a certainty when we began that effort. This included our Twitter blitz to as many MPs as possible.

Again, we joined with ARCH and CCD to create another open letter to the House of Commons. This one called for the House to approve all the Senate’s amendments to Bill C-81. Set out below, fully 84 disability organizations and groups signed it.

* We kept our supporters and the broader public aware of each major step in this four-year campaign via our AODA Alliance updates and our tweets. This entire saga is reported at www.aodaalliance.org/canadaHere

* We attempted to use the conventional media, as well as social media, to spread the word on this campaign and get more public support for our cause. We issued news releases at several major steps along the way. Most recently, the April 30, 2019 online Toronto Star included our guest column on this campaign.

* Throughout this process, several members of the House of Commons and the Senate made supportive and flattering references to our presentations and recommendations and advocated for their adoption. We, like ARCH and CCD, were often the sources quoted when a member of the House or Senate was pointing out deficiencies with the bill and the needed improvements. Several other disability organizations pointed to and relied on the detailed analysis of the bill and the detailed recommendations for amendments that we and/or ARCH presented. We worked very closely with ARCH to coordinate our respective analysis and proposals.

4. While Helpful, Bill C-81 Still Falls Well Short of What People with Disabilities Need

While the final version of Bill C-81 is helpful and a step forward, it still suffers from serious deficiencies. For example:

* It gives the Federal Government helpful powers to promote accessibility, but largely does not require that these ever be used. For example, it lets the Federal Government create helpful and enforceable national accessibility standards but does not require the Federal Government to ever do so.

* It provides for helpful enforcement tools but splinters its enforcement across four federal agencies, which is a real disadvantage to people with disabilities.

* It continues to allow federal public money to be used to create or perpetuate accessibility barriers against people with disabilities.

* It lets the Federal Government grant sweeping exemptions from some of the bill’s requirements to regulated organizations, including the Federal Government itself.

* It is excessively complicated and hard to read. This threatens to make it less effective and harder to implement.

In the excitement over the passage of a new law called “the Accessible Canada Act,” it is important not to overstate what this law actually does. As we noted in our April 30, 2019 AODA Alliance Update, Rick Hansen incorrectly stated in a guest column in the April 22, 2019 Globe and Mail that Bill C-81 (the proposed Accessible Canada Act), now before Parliament “will require the Government of Canada and organizations under its jurisdiction to ensure that public spaces, workplaces, employment, program, services and information be accessible to everyone.”

We regret that the Globe never ran our letter to the editor correcting this inaccuracy, and that, to our knowledge, Mr. Hansen did not himself correct it. We had asked him to do so.

Similarly, a May 22, 2019 Globe and Mail article, set out below, included these two inaccuracies about Bill C-81:

* “If the amendments recently added by the Senate are accepted, the bill would ensure federal agencies proactively fix their buildings to allow disabled people to move freely as well as design their programs in ways that can be delivered to all Canadians.”

* “Bill C-81 would force more accessible workplaces on agencies such as the RCMP, as well as federally run services that cross provincial lines such as banking and long-range bus transportation.”

We wish Bill C-81 did what the Globe reported in that article and what Rick Hansen wrote in the April 22, 2019 Globe. We regret that it does not require these measures. It only permits them.

5. We’re Ready for the Next Round in This Non-Partisan Campaign

Our volunteer advocacy work is not finished. Over the next weeks and months, we will launch a non-partisan campaign to get the federal political parties to make strong commitments during the upcoming 2019 federal election campaign. We will ask them to make detailed commitments to effectively implement this law, and to strengthen it with further amendments that the Federal Government did not agree to over the past year. Stay tuned for more on this.

6. Our Advocacy Principles Served Us Well

Throughout this process we adhered to important principles:
* We never give up. We took every opportunity up to the last to get this bill strengthened. We did not simply settle for what we considered a weak bill, and we did not give up the chance to get more amendments.

* We maintained complete independence from the Federal Government by not applying for any grant money from the Government at any time. We also will seek no federal grant money in the future.

* We offered our best ideas to the Government and the disability community, focusing on amendments that are substantive and as impactful as possible for all people with disabilities.

7. The Media too Often Failed to Cover this Important Issue A Disservice to All Canadians

It remains deeply troubling that throughout the past four years, the campaign for this legislation secured very little media coverage. It deserved much more coverage, both during the 2015 federal election campaign, during the Federal Government’s 18-month public consultation leading to the bill, and during the bill’s two trips through the House of Commons and one trip through the Senate. It is commendable that despite this, a few reporters tried to cover this issue. You can find most of these reports at www.aodaalliance.org/canada

This is a newsworthy subject. This bill directly affects the needs of over five million people with disabilities in Canada. It ultimately addresses the needs of all in Canada, since everyone is bound to get a disability as they age.

The media should reflect on this. It is profoundly regrettable that the media’s preoccupation with certain scandals and perceived headline-grabbing issues has left far too many Canadians unaware that there even was a Bill C-81 or a campaign to get it strengthened.

CTV News Online May 30, 2019

First national accessibility legislation gets unanimous support in House

Originally posted at https://www.ctvnews.ca/politics/first-national-accessibility-legislation-gets-unanimous-support-in-house-1.4444877?cache=yes%3FclipId%3D375756%3FautoPlay%3Dtrue%3Fot%3DAjaxLayout%3FautoPlay%3Dtrue%3FclipId%3D89619

Carla Qualtrough, Minister of Public Service and Procurement and Accessibility stands during question period in the House of Commons on Parliament Hill in Ottawa on Wednesday, May 15, 2019. THE CANADIAN PRESS/Sean Kilpatrick

Michelle McQuigge, The Canadian Press

Disabled Canadians declared a partial victory Thursday hours after the government voted to enact Canada’s first national accessibility law, calling it a major step forward while cautioning that more work was still needed to ensure it achieves its goal.

The Accessible Canada Act, which aims to improve life for those with disabilities, received unanimous support in the House of Commons on Wednesday evening. It awaits only royal assent, expected in the coming weeks, before officially becoming law.

Advocates who fought for amendments to strengthen the legislation praised the governing Liberals for delivering on a promise to implement the bill and bring Canada more in line with other countries that have had such laws for years. But they also cautioned against complacency, saying more work lay ahead.

“We applaud the government for its willingness to listen to Canadians with disabilities,” Council of Canadians with Disabilities chair Jewelles Smith said in a statement.

“CCD reminds the government that there are many serious ongoing barriers that will not be addressed by this act, and encourages the federal government to pursue policy solutions to these well-known concerns.”

Accessibility Minister Carla Qualtrough, who spearheaded national consultations on the bill and shepherded it through Parliament, hailed its passage as a significant moment.

“This is the most transformative piece of legislation since enacting the Charter of Rights and Freedoms, and a true testament to the work, commitment and contributions of the Canadian disability community,” she said in a statement. “This historic act sends a clear signal to Canadians that persons with disabilities will no longer be treated as an afterthought.”

The act passed by Parliament bears striking differences from the version initially tabled last June.

Its stated purpose — to “identify, remove and prevent” accessibility barriers in areas that fall under federal jurisdiction — was greeted with enthusiasm and remains the same. Those areas include built environments, federally run programs and services, banking, telecommunications and transportation that crosses provincial lines.

But disabled advocates almost immediately began raising concerns about the effectiveness of the legislation and lobbied for changes.

Last fall, a group of 95 disability groups signed an open letter outlining nine areas of perceived weakness, including the lack of a timeline for the bill’s implementation and failure to recognize various forms of sign language as official languages of the deaf.

The Senate’s committee on social affairs, science and technology, citing community concerns, amended the bill to include sign language recognition as well as a timeline for the bill to be fully implemented by 2040.

Those amendments were reflected in the bill that garnered parliamentary approval.

Activists celebrated the passage of the act as genuine progress, but some continued to voice concerns about areas where they feel it still falls short.

The Arch Disability Law Centre indicated Thursday that it was particularly troubled by the language employed throughout the bill, which repeatedly uses “may” rather than “shall” or “must” when describing initiatives.

This language gives government … power to make and enforce the new accessibility requirements, but does not actually require them to use these powers,” Arch said in a statement.

An amendment before the Senate committee addressed that concern but was defeated.

Advocates also criticized the bill for granting the government broad powers to exempt people from the new rules, spreading enforcement over numerous agencies, and opting not to withhold federal funding from organizations that don’t comply with accessibility measures. Conservatives and New Democrats echoed those issues in Parliament.

Gabrielle Peters, a Vancouver-based wheelchair user, said the government’s failure to address those areas leaves the law lacking compared to similar legislation in other countries. She said she questions whether the law will prove significant for all its meant to serve.

“I and many like me will be at home with my broken wheelchair in my tiny box of an improperly adapted apartment living in poverty in a city with 8,000 corners where I can’t cross the street,” she said.

“Nothing in the act will change that. But I am glad Canada finally has an Accessible Canada Act, however lacking I find it, and I want to recognize the work of those who actually worked on and for it.”

The Globe and Mail May 24, 2019

Originally posted at https://www.theglobeandmail.com/politics/article-federal-government-will-implement-senate-proposals-to-strengthen/

Accessibility bill will be amended to address concerns: minister

By MICHELLE MCQUIGGE
THE CANADIAN PRESS

The federal government will heed the calls of Canada’s disabled community and amend the country’s first piece of national accessibility legislation to
include some of the changes they sought, the minister spearheading the effort said Thursday.

Accessibility Minister Carla Qualtrough said the government will be adopting all the amendments the Senate introduced to Bill C-81, also known as the Accessible Canada Act, when it comes back before the House next week.

Earlier this month, the upper chamber’s committee on social affairs, science and technology amended the proposed act to include a handful of measures disability
advocacy organizations across the country said were necessary to make the bill more effective.

Ms. Qualtrough conceded that the government had initially resisted some of their most pressing calls, such as the demand to include a timeline that would require the bill to be fully implemented by 2040.

But Ms. Qualtrough said the legislation, which was drafted after cross-country consultations with disabled individuals and advocacy groups, needed to reflect the will of the people it’s meant to serve.

“It’s just paying tribute to all the work and all the people that have been here in the past 40, 50 years really insisting that disability rights are human rights,” Ms. Qualtrough said in a telephone interview.

Activists had been crusading for Canadian accessibility legislation for decades and watched as other countries, including the United States, got laws on their books.

The Liberals began making good on an election promise to deliver a Canadian version when they tabled the Accessible Canada Act last June, pledging $290-million over six years toward its implementation.

The act’s stated purpose is to “identify, remove and prevent” accessibility barriers in areas that fall under federal jurisdiction. This includes built
environments, federally run programs and services, banking, telecommunications and transportation that crosses provincial lines.

Barrier, as defined by the act, includes anything “architectural, physical, technological or attitudinal” that “hinders the full participation in society
of a person with a physical, mental, intellectual, learning, communication or sensory impairment.”

Disabled Canadians reacted with wary optimism when the draft act was first tabled, but soon began voicing concerns that it was too weak to make a difference in their lives.

Last year, an open letter signed by 95 organizations, including the Canadian National Institute for the Blind, National Network for Mental Health and March
of Dimes Canada, raised a number of measures they said the act must include to be effective.

Chief among their concerns was the bill’s unwillingness to include a timeline for implementation, as well as its failure to name various forms of sign language as official languages of deaf Canadians.

The Senate’s social-affairs committee, citing community concerns, amended the bill to address those issues. Ms. Qualtrough said their proposed amendments
will now be incorporated into the bill, which will come before Parliament for final debate next week and could be officially passed into law by the end of June.

The government, Ms. Qualtrough said, has already begun work to appoint the people who will be tasked with implementing and enforcing the bill.

A chief accessibility officer will oversee the implementation of the legislation across all sectors, while a new Accessibility Commissioner will be responsible
for compliance. A new Canadian Accessibility Standards Development Organization, comprised largely of people with a broad spectrum of disabilities, will also be put in place.

“Canadians deserve this,” Ms. Qualtrough said.

Activists celebrated the inclusion of the Senate’s amendments, saying they help to strengthen the bill in some key areas.

“This is an important victory,” accessibility activist David Lepofsky said in a statement. “While the Senate’s amendments don’t fix all the deficiencies with Bill C-81 … they are an important and helpful step forward.”

Many community members said they remain concerned about other areas the Senate did not address when making revisions to the act.

The open letter criticized the bill for granting the government broad powers to exempt people from the new rules, spreading enforcement over numerous agencies,
and opting not to withhold federal funding from organizations that don’t comply with accessibility measures.

Advocates also raised concerns about the way the bill was written. The bill repeatedly uses “may” rather than “shall” or “must” when describing initiatives,
meaning the government is empowered to take actions but never required to follow through on them, they argued.

The Globe and Mail May 22, 2019

Originally posted at https://www.theglobeandmail.com/canada/british-columbia/article-push-is-on-to-pass-canadian-accessibility-law/

Activists urge Ottawa to pass accessibility law before summer

By MIKE HAGER
Globe and Mail, May 22, 2019

VANCOUVER – Disabled Canadians and their supporters are pushing Ottawa to pass a bill enshrining their right to more accessible and inclusive federal workplaces before the next election, legislation they say could help improve the lives of those with physical and mental disabilities.

Bill Adair, a spokesperson for a group of 96 organizations, said more than a thousand people and non-profit groups have recently sent letters to every MP in a blitz aimed at getting Bill C-81, known as the Accessible Canada Act, passed by Parliament and written into law before the summer break begins next month.

“We worked hard at bringing this into effect over the past three years and it is time for our country to take this step forward and throw the doors wide open for participation,” said Mr. Adair, who is also executive director of Spinal Cord Injury Canada.

Mr. Adair said his umbrella group believes the bill, which would “identify, remove and prevent” accessibility barriers in agencies and programs that fall under federal jurisdiction, could help level the considerable unemployment gap for disabled people, roughly 60 per cent of whom are employed, compared with 80 per cent for the general population.

If the amendments recently added by the Senate are accepted, the bill would ensure federal agencies proactively fix their buildings to allow disabled people to move freely as well as design their programs in ways that can be delivered to all Canadians.

As well, the bill would recognize various forms of sign language – including Indigenous sign languages – and include them among government services.

Carla Qualtrough, Minister of Public Services and Procurement and Accessibility, said passing the amended bill remains a priority for her government.

“I expect the debate in the House of Commons to take place next week coinciding with National AccessAbility Week – a timely opportunity to highlight the work our government is doing to create a more accessible and inclusive Canada for all,” her statement Tuesday said.

Bill C-81 would force more accessible workplaces on agencies such as the RCMP, as well as federally run services that cross provincial lines such as banking and long-range bus transportation.

The government has pledged $290-million over six years toward implementing the act, which will see Ottawa appoint an accessibility commissioner and create an organization to develop accessibility standards for the industries covered by the law.

Rick Hansen, a former Paralympian whose eponymous foundation is part of the push to pass the bill, said it would be a huge disappointment if the act didn’t pass before the federal election. “Canada can’t afford to let down the one in five Canadians with disabilities,” Mr. Hansen said.

In the absence of national accessibility standards, his organization is launching an awareness campaign called Everyone Everywhere to identify common barriers disabled people face. These include: a lack of visual fire alarms; no push button doors at a building’s main entrance; steep curbs, narrow parking spaces, circular doorknobs; signage without Braille or raised lettering; ramps that are too steep or not wide enough and a lack of grab bars in bathrooms.

Mr. Hansen said a pilot project completed over two years rated about 1,100 buildings across B.C.

for their accessibility and found just more than a third didn’t meet the minimum standard.

Mr. Hansen’s organization also commissioned a Conference Board of Canada report last year that suggested the estimated 2.9 million Canadians with physical disabilities would be able to contribute $16.8-billion more to the gross domestic product by 2030 if they faced fewer barriers to participating in the workforce. Earlier this year, an independent review found deficiencies to nearly all aspects of Ontario’s 14-yearold accessibility law, including that too many buildings are still designed in ways that make it impossible for some disabled people to enter.

Gabrielle Peters, a Vancouverbased writer who led a campaign that created a matted trail for wheelchair users to access one of the city’s most popular beaches last summer, said Bill C-81 needs to give Ottawa the teeth to limit the funding of any agencies not making the effort to improve life for disabled Canadians. Ms. Peters, who uses a wheelchair, said she is genuinely uncertain how the legislation would affect her own life and the lives of other disabled people if it passes. Text of the ARCH Disability Law Centre May 30, 2109 News Release

Originally posted at https://archdisabilitylaw.ca/press-release-arch-disability-law-centre-welcomes-the-passage-of-the-accessible-canada-act/ Press Release ARCH Disability Law Centre welcomes the passage of the Accessible Canada Act

ARCH Disability Law Centre welcomes the passage of the Accessible Canada Act, an important moment in Canadas disability rights movement continuing towards our goal of full inclusion and equality for persons with disabilities across Canada.

The Accessible Canada Act is federal accessibility legislation. Its stated purpose is to achieve a barrier free Canada by 2040. To do this, the Act gives powers to the Government of Canada, the Canadian Transportation Agency and the Canadian Radio-television and telecommunications commission to create new legal requirements for advancing accessibility in federal employment, the built environment, transportation, procurement of goods, services and facilities, information and communication technologies, communication, and the design and delivery of programs and services. These new legal requirements will be aimed at identifying, removing and preventing barriers, which the Act defines as anything that hinders the full and equal participation in society of persons with a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or functional limitation.

Bill C-81 Accessible Canada Act was first introduced in the House of Commons in June 2018. As the Bill wound its way through the legislative process, a number of important changes were made to it. In particular, the Senate Standing Committee on Social Affairs, Science and Technology (SOCI) made several amendments which strengthened the Bill. For example, SOCI included in the Bill a timeline of 2040 for achieving a barrier free Canada; added multiple and intersectional discrimination as a principle which must be considered when laws, policies, services and programs are developed; clarified that nothing in the Bill or its regulations limits the existing legal obligation to accommodate persons with disabilities; and recognized sign languages as the primary languages for communication by Deaf persons in Canada.

SOCI adopted these amendments after receiving recommendations from disability organizations across Canada. ARCH thanks Senators for listening to the concerns of disability communities and taking action to address them. The amendments made by the Senate strengthen the Accessible Canada Act. We commend Minister Qualtrough and the Government for voting to pass Bill C-81 with all the amendments made by the Senate said Robert Lattanzio, Executive Director of ARCH.

Throughout Bill C-81s journey, disability communities across Canada were actively involved in advocating for the Bill to be as strong as possible. ARCH worked closely with Council of Canadians with Disabilities (CCD), AODA Alliance and over 90 national, provincial and local disability groups. To support disability communities with their advocacy, ARCH wrote an extensive legal analysis of Bill C-81, provided updates on the Bills progress in our quarterly newsletter, gave presentations on the legislation, and produced a series of Briefing Notes explaining key amendments sought. ARCH also worked with CCD and AODA Alliance to coordinate 2 Open Letter campaigns. Advocating to strengthen Bill C-81 has provided opportunities for disability communities to work together. It has been a privilege to work closely with so many dedicated advocates. The Accessible Canada Act is stronger because of their tireless work said Kerri Joffe, ARCH Staff Lawyer.

Despite the helpful amendments that were made to the legislation, a number of concerns raised by ARCH and other disability groups remain. One such weakness is the use of permissive language may rather than directive language shall or must in the Accessible Canada Act. This language gives government, the Canadian Transportation Agency, the CRTC and other bodies power to make and enforce the new accessibility requirements, but does not actually require them to use these powers.

The Accessible Canada Act has been passed by the House of Commons, but there is still one more step before it becomes law the Act must receive Royal Asset. ARCH urges the Government to ensure that the Act receives Royal Assent before the next federal election is called.

For more details contact:

Robert Lattanzio, Executive Director
416-482-8255 x. 2233

Kerri Joffe, Staff Lawyer
416-482-8255 x. 2222

Open Letter to the House of Commons Updated

Open Letter on the Need to Swiftly Pass All Senate Amendments to Bill C-81- Accessible Canada Act

[Le français suit]

To: All Members of Parliament
Date: May 14, 2019
The undersigned national, provincial and local disability groups ask all Members of Parliament to commit to swiftly pass all the amendments to Bill C-81, the proposed Accessible Canada Act that the Senate Standing Committee on Social Affairs, Science and Technology (SOCI) passed on May 2, 2019.
We commend the Honourable Minister Carla Qualtrough for championing this Bill and her openness to considering amendments to it, as she expressed to the Senate Standing Committee.
The Senate Standing Committee heard from a spectrum of disability organizations and advocates who supported the need for national accessibility legislation and who recommended areas where the bill could be improved to achieve its goal of ensuring that Canada becomes barrier-free for people with disabilities. SOCI chair Senator Chantal Petitclerc concluded the committees debates by stating that the committees amendments reflect the maxim of disability communities: Nothing about us without us.
While they do not include all the improvements that disability organizations and advocates sought, the Senates amendments improve Bill C-81. The amendments include: setting 2040 as the end date for Canada to become accessible; ensuring that this time line does not justify any delay in removing and preventing accessibility barriers as soon as reasonably possible; recognizing American Sign Language, Quebec Sign Language and Indigenous Sign Languages as the primary languages for communication used by Deaf people; making it a principle to govern the bill that multiple and intersectional forms of discrimination faced by persons with disabilities must be considered; ensuring that Bill C-81 and regulations made under it cannot cut back on the human rights of people with disabilities guaranteed by the Canadian Human Rights Act; ensuring that the Canadian Transportation Agency cannot reduce existing human rights protections for passengers with disabilities when the Agency handles complaints about barriers in transportation; and fixing problems the Federal Government identified between the bills employment provisions and legislation governing the RCMP.
It is expected that the Senate will pass Bill C-81 as amended by May 16, 2019. The bill then returns to the House of Commons, for a vote on the Senates amendments. It is critical that the House pass all of the Senates amendments to Bill C-81, to ensure that this important bill swiftly becomes law.
We ask the House of Commons to schedule a vote on the bill as soon as possible. We ask all MPs to vote to pass all the Senates amendments to Bill C-81.
If the House of Commons does anything less, it will weaken the bill, and risk the possibility that the bill will not finish its journey through Parliament before the fall election. Signed:
AODA Alliance
ARCH Disability Law Centre
Citizens With Disabilities Ontario (CWDO)
Council of Canadians with Disabilities (CCD)
Federal Accessibility Legislation Alliance (FALA)
Ontario Autism Coalition
Spinal Cord Injury Canada
StopGap Foundation
Travel for All
Older Womens Network
PONDA
Barrier Free Canada Canada sans Barrières
BC Coalition of People who use Guide Dogs
Keremeos Measuring Up Team
National Coalition of People who use Guide and Service Dogs in Canada The Project Group Consulting Cooperative
VIEWS Ontario For the Vision ImpairedDoing It Blind
Communication Disabilities Access Canada (CDAC)
British Columbia Aboriginal Network on Disability Society (BCANDS) DeafBlind Ontario Services
March of Dimes Canada
North Saskatchewan Independent Living Centre Inc.
Peterborough Council for Persons with Disabilities
Québec Accessible
CNIB
Electromagnetic Pollution Illnesses Canada Foundation (EPIC) Ontario Federation for Cerebral Palsy
Rick Hansen Foundation
Access 2 Accessibility
BALANCE for Blind Adults
Barrier Free Manitoba (BFM)
Canadian Association of the Deaf Association des Sourds du Canada (CAD-ASC) Canadian Cultural Society of the Deaf
Centre for Independent Living in Toronto (CILT)
Community Living Ontario
Disability Justice Network of Ontario (DJNO)
Hydrocephalus Canada
LArche Canada
Learning Disabilities Association of Ontario
National Educational Association of Disabled Students (NEADS) NWT Disability Council
Realize
Tetra Society of North America Ontario Division
Unitarian Commons Co-Housing Corporation
Vibrant Healthcare Alliance
Vie Autonome Montréal
Association du Syndrome de Usher du Québec
Association multiethnique pour lintégration des personnes handicapées (AMEIPH) Barrier Free Saskatchewan
Canadian Association for Community Living
Canadian Centre on Disability Studies Inc. o/a Eviance
Canadian Epilepsy Alliance
Community Services for Independence North West (CSINW)
Deaf Literacy Initiative
Guide Dog Users of Canada
Handicapped Action Group Inc. (HAGI)
Law, Disability & Social Change Research Project
Multiple Sclerosis Society of Canada
Muscular Dystrophy Canada
National Network for Mental Health
OCASI- Ontario Council of Agencies Serving Immigrants
Ontarian with Disabilitites League for Human Rights of Bnai Brith Canada People First of Canada
reachAbility Association
Regroupement des associations de personnes handicapées de lOutaouais (RAPHO) Silent Voice Canada Inc.
The Canadian Council of the Blind
The Club Inclusion
The Alliance for Equality of Blind Canadians (Toronto Chapter) Family Network for Deaf Children
SPH Planning & Consulting Limited (SPH)
Disability Awareness Consultants
Manitoba League of Persons with Disabilities (MLPD)
Empowered Kids Ontario Enfants Avenir Ontario
Sound Times Support Services
Coalition of Persons with Disabilities
JRG Society for the Arts
A Resource Centre for Families Cumberland
Community Inclusion Society
Abilities Centre
Ontario Association of the Deaf
L’Arche Comox Valley
ALS Society of Canada
Saskatchewan ALS Society
Lettre ouverte pour une rapide ratification des modifications sénatoriales au projet de loi C-81, la Loi canadienne sur laccessibilité. À: Tous les membres du Parlement
Date: 14 mai 2019
Nous, les soussignés, organisations nationales, provinciales et locales de personnes handicapées, recommandons à tous les membres du Parlement de sengager à adopter rapidement toutes les modifications au projet de loi C-81, Loi canadienne sur laccessibilité, adoptées le 2 mai 2019 par le Comité sénatorial permanent des affaires sociales, sciences et technologie (SOCI).
Nous félicitons lhonorable ministre Carla Qualtrough davoir défendu ce projet de loi et, tel quexprimé au Comité sénatorial permanent, de son ouverture envers les modifications proposées.
Le Comité sénatorial a entendu une vaste gamme dorganisations de personnes en situation de handicap et dintervenants marteler le besoin dune loi nationale sur laccessibilité et recommander lamélioration de certains secteurs afin que le projet de loi atteigne son objectif, à savoir faire du Canada un pays exempt dobstacles. En clôturant les débats, la sénatrice Chantal Peticlerc, présidente du SOCI, a déclaré que les modifications apportées par le Comité traduisaient le slogan des collectivités de personnes handicapées Rien pour nous, sans nous.
Bien que nincluant pas toutes les améliorations revendiquées par les organisations de personnes handicapées et les intervenants, les modifications sénatoriales améliorent le projet de loi C-81. Elles stipulent : que le Canada devienne un pays totalement exempt dobstacles dici 2040; que cet échéancier ne justifie aucun délai quant à lélimination et la prévention des obstacles le plus tôt possible; que lAmerican Sign Language, de la langue des signes québécoise et de les langues des signes autochtones soient reconnues comme langues de communication fondamentales des personnes Sourdes; que les formes multiples et intersectorielles de discrimination subies par les personnes en situation de handicap soient un principe sous-tendant lapplication du projet de loi; que le projet de loi C-81 et les règlements afférents ne puissent restreindre les droits humains des personnes handicapées, garantis par la Loi canadienne sur les droits de la personne; que lors du règlement des plaintes basées sur les obstacles dans les transports, lOffice des transports du Canada ne puisse atténuer les droits des voyageurs en situation de handicap, actuellement garantis; que soient réglés les problèmes identifiés par le gouvernement fédéral entre les dispositions du projet de loi en matière demploi et la loi régissant la GRC.
Le Sénat devrait adopter le projet de loi C-81, tel que modifié, avant le 16 mai 2019. Le projet de loi reviendra alors en la Chambre des communes pour un vote sur les modifications sénatoriales. Et pour que le projet de loi devienne rapidement loi, ces modifications doivent absolument être adoptées.
Nous demandons à la Chambre des communes de programmer un vote aussitôt que possible et nous demandons à tous les membres du Parlement de voter en faveur des modifications sénatoriales au projet de loi C-81.
La Chambre des communes affaiblira le projet de loi si elle se contente de moins; dans ce cas-là, la course parlementaire de ce projet de loi risque dêtre stoppée avant lélection de cet automne. Lettre ouverte signée par:
AODA Alliance
ARCH Disability Law Centre
Citizens With Disabilities Ontario (CWDO)
Council of Canadians with Disabilities (CCD)
Federal Accessibility Legislation Alliance (FALA)
Ontario Autism Coalition
Spinal Cord Injury Canada
StopGap Foundation
Travel for All
Older Womens Network
PONDA
Barrier Free Canada Canada sans Barrières
BC Coalition of People who use Guide Dogs
Keremeos Measuring Up Team
National Coalition of People who use Guide and Service Dogs in Canada The Project Group Consulting Cooperative
VIEWS Ontario For the Vision ImpairedDoing It Blind
Communication Disabilities Access Canada (CDAC)
British Columbia Aboriginal Network on Disability Society (BCANDS) DeafBlind Ontario Services
March of Dimes Canada
North Saskatchewan Independent Living Centre Inc.
Peterborough Council for Persons with Disabilities
Québec Accessible
CNIB
Electromagnetic Pollution Illnesses Canada Foundation (EPIC) Ontario Federation for Cerebral Palsy
Rick Hansen Foundation
Access 2 Accessibility
BALANCE for Blind Adults
Barrier Free Manitoba (BFM)
Canadian Association of the Deaf Association des Sourds du Canada (CAD-ASC) Canadian Cultural Society of the Deaf
Centre for Independent Living in Toronto (CILT)
Community Living Ontario
Disability Justice Network of Ontario (DJNO)
Hydrocephalus Canada
LArche Canada
Learning Disabilities Association of Ontario
National Educational Association of Disabled Students (NEADS) NWT Disability Council
Realize
Tetra Society of North America Ontario Division
Unitarian Commons Co-Housing Corporation
Vibrant Healthcare Alliance
Vie Autonome Montréal
Association du Syndrome de Usher du Québec
Association multiethnique pour lintégration des personnes handicapées (AMEIPH) Barrier Free Saskatchewan
Canadian Association for Community Living
Canadian Centre on Disability Studies Inc. o/a Eviance
Canadian Epilepsy Alliance
Community Services for Independence North West (CSINW)
Deaf Literacy Initiative
Guide Dog Users of Canada
Handicapped Action Group Inc. (HAGI)
Law, Disability & Social Change Research Project
Multiple Sclerosis Society of Canada
Muscular Dystrophy Canada
National Network for Mental Health
OCASI- Ontario Council of Agencies Serving Immigrants
Ontarian with Disabilitites League for Human Rights of Bnai Brith Canada People First of Canada
reachAbility Association
Regroupement des associations de personnes handicapées de lOutaouais (RAPHO) Silent Voice Canada Inc.
The Canadian Council of the Blind
The Club Inclusion
The Alliance for Equality of Blind Canadians (Toronto Chapter) Family Network for Deaf Children
SPH Planning & Consulting Limited (SPH)
Disability Awareness Consultants
Manitoba League of Persons with Disabilities (MLPD)
Empowered Kids Ontario Enfants Avenir Ontario
Sound Times Support Services
Coalition of Persons with Disabilities
JRG Society for the Arts
A Resource Centre for Families Cumberland
Community Inclusion Society
Abilities Centre
Ontario Association of the Deaf
L’Arche Comox Valley
ALS Society of Canada
Saskatchewan ALS Society



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Canada’s Parliament Has Now Passed Bill C-81, the Accessible Canada Act -Here Are Seven Preliminary Reflections – AODA Alliance


Accessibility for Ontarians with Disabilities Act Alliance Update

United for a Barrier-Free Society for All People with Disabilities

www.aodaalliance.org [email protected] Twitter: @aodaalliance

Canada’s Parliament Has Now Passed Bill C-81, the Accessible Canada Act –Here Are Seven Preliminary Reflections

June 3, 2019

          SUMMARY

We are right back in action, after being off-line during a short but eventful time in the campaign for accessibility in Canada and Ontario. Get ready for a number of updates to bring you up to speed!

In the most important development last week, right in the middle of National Accessibility Week, the House of Commons passed all the amendments to Bill C-81, the Accessible Canada Act, that the Senate earlier made to the bill. Therefore, Bill C-81 has completed its current journey through Canada’s Parliament.

The Accessible Canada Act does not go into effect until the Federal Government gives the bill “Royal Assent.” We understand that this step may well take place in the next few weeks.

We thank everyone who helped in our shared efforts to get this bill improved. We thank those disability organizations and groups who worked with us on this shared goal. We thank all the AODA Alliance supporters and volunteers who contributed to our efforts. We appreciate every tweet or email sent to add pressure in favour of a stronger bill. As well the feedback we regularly received from our supporters have helped improve our message and our strategies.

We also thank all the MPs and Senators and their staff who helped press for a stronger bill, and all the federal public servants who did the same. Some of their efforts were undertaken behind the scenes, and without an opportunity for public acknowledgement and thanks.

Below we offer seven reflections on this achievement. In summary:

  1. Final passage of the amended Bill C-81 is a helpful step forward for people with disabilities in Canada.
  1. We got some of the ingredients in the bill that we were seeking.
  1. We found creative ways to constructively contribute to advocacy efforts on this legislation where there are so many disability organizations and groups spread over such a big country.
  1. While helpful, Bill C-81 still falls well short of what people with disabilities need.
  1. We’re ready for the next round in this non-partisan campaign.
  1. Our advocacy principles served us well.
  1. The media too often failed to cover this important issue – a disservice to all Canadians.

As well, for those who want more detail on all of the above, below we provide this further background information:

* A May 30, 2019 report by CTV on line, written by Michelle McQuigge of the Canadian Press, on the final passage of Bill C-81.

* The May 24, 2019 Globe and Mail article, also by CP’s Michelle McQuigge, on the Federal Government’s announcement that it would agree to ratify all the Senate’s amendments to Bill C-81.

* The May 22, 2019 Globe and Mail article reporting on efforts to get the Federal Government to finally pass Bill C-81. This article includes some of the inaccurate statements that overstates what Bill C-81 requires.

* The May 30, 2019 news release by the ARCH Disability Law Centre, on the passage of Bill C-81, which provides a good response to the bill’s final passage with which we agree.

* The final version of this spring’s second open letter to the House of Commons, calling for all the Senate’s amendments to Bill C-81 to be ratified. Fully 84 disability organizations and groups signed this open letter, listed below.

          MORE DETAILS

Our Top Seven Preliminary Reflections on the Enactment of the Accessible Canada Act

Here are our top seven preliminary reflections we offer about this news:

1. Final Passage of the Amended Bill C-81 is a Helpful Step Forward

It is a helpful step forward that Parliament has passed the Accessible Canada Act, replete with all the amendments to it that the Senate made last month. As amended, this law gives us and all people with disabilities in Canada added tools we can try to use in an effort to tear down the many barriers that persist across this country. We plan to be active in pressing the Federal Government to ensure the achievement of the law’s goal of a barrier-free Canada without delay, and in any event, no later than 2040.

2. We Got Some of the Ingredients in the Bill that We Were Seeking

The Act includes features for which we and others pressed over the past four years. These include a fixed deadline to achieve an accessible Canada, a complaints-based enforcement process, a national body to recommend accessibility standards to be enacted, and reductions in the improper power of the Canadian Transportation Agency to enact regulations that can cut back on the human rights of people with disabilities.

Working with others in the disability community, we saw improvements to the law at each stage of the process. We saw improvements when the law was being initially designed, when it first came before the House of Commons for debate in the fall of 2018, and after that, when it came before the Senate this spring. This included some improvements to which the Federal Government had been opposed throughout the process.

3. We Found Ways to Constructively Contribute in a Country with so Many Disability Organizations and Groups

We found constructive and creative ways to work within Canada’s disability community throughout this four-year process. From coast to coast, Canada has a large and diverse landscape of disability organizations and groups. The AODA Alliance is but one of them. We certainly were not the leader of the effort, and at no time purported to be such. There was no one “leader” in this effort.

Moreover, in a country as big as Canada, there is no way to bring all of these disability organizations and groups together at one time and in one place to operate as one unanimous voice. With over five million people with disabilities, there are bound to be differences of opinion and approach.

Our goal was to try to offer influential ideas for the content of Bill C-81 and effective strategies for achieving as strong a bill as possible. We wanted to offer ideas around which as many people with disabilities and disability organizations could rally, based on the strength of those ideas.

We found it very constructive to collaborate with a good number of disability organizations and groups. Among other things, this included a close and ongoing collaboration with the Council of Canadians with Disabilities (CCD) and the ARCH Disability Law Centre.

Among our contributions and efforts in this process were the following:

* We took part in behind-the-scenes efforts to get 2016 election commitments to pass national accessibility legislation from the federal Liberals and New Democratic Party. We also mounted a major social media campaign to press candidates across Canada to support the enactment of strong national accessibility legislation.

* In 2016, we made public a detailed Discussion Paper on what the national accessibility legislation should include. We refined it after receiving public input on it. We can trace some key features in Bill C-81 to ideas set out in this Discussion Paper. The Discussion Paper built on experience with provincial accessibility legislation.

* In August 2017, AODA Alliance Chair David Lepofsky designed and moderated a 3-hour captioned online policy experts conference on what the promised national accessibility legislation should include. Federal Accessibility Minister Carla Qualtrough and her deputy minister attended and took active part in this event. It remains archived online for any Canadian province or other government around the world to learn from our ideas. This was conducted under the auspices of a coalition that formed for purposes of the Federal Government’s consultation on this bill, the Alliance for an Accessible and Inclusive Canada.

* We took part in behind-the-scenes briefings of several successive ministers that had responsibility for this file, several MPs from the various federal parties, and senior public servants involved with this issue.

* AODA Alliance Chair David Lepofsky delivered a lecture on what the promised national accessibility legislation should include at the Osgoode Hall Law School where he is a part-time faculty member. This captioned lecture has remained available online, to assist others advocating in this area.

* Before Bill C-81 was introduced into Parliament in June 2018, we made public a beginner’s guide to how a law goes through parliament. This was written to help everyone involved in this campaign learn the processes for passing a federal law.

* We submitted a very detailed brief to the House of Commons in Fall 2017. It analyzed Bill C-81 in detail and sought 96 amendments. We also made an oral presentation to the House of Commons’ Standing Committee that held public hearings on the bill last fall.

* We joined together with ARCH Disability Law Centre and CCD to collectively spearhead an open letter to the House of Commons at the conclusion of its public hearings. Over 90 disability organizations and groups signed it. It listed key amendments needed to make this legislation strong and effective.

* After the House of Commons passed the bill with some but not all of the amendments we and others had sought, we worked together with other disability organizations to advocate at the Senate for further amendments to the bill. Again, our efforts were coordinated with other like-minded organizations, with a special effort together with ARCH and CCD.

* This spring, we submitted a brief to the Senate as well as the text of a short list of amendments that we proposed. We were also one of the disability organizations that made an oral presentation at the Senate’s Standing Committee hearings in April and May of this year. Here again, the Senate made some but not all of the amendments that we and others sought.

* At the Senate, as at the House of Commons, we were also very busy with extensive behind-the-scenes advocacy efforts with several Senators and their staff. We were delighted at how many were open to consult with us right up to the last minute.

* Over the final three weeks, we and others mounted a concerted and successful campaign to get the House of Commons to ratify all the Senate’s amendments to Bill C-81. This ratification was far from a certainty when we began that effort. This included our Twitter blitz to as many MPs as possible.

Again, we joined with ARCH and CCD to create another open letter to the House of Commons. This one called for the House to approve all the Senate’s amendments to Bill C-81. Set out below, fully 84 disability organizations and groups signed it.

* We kept our supporters and the broader public aware of each major step in this four-year campaign via our AODA Alliance updates and our tweets. This entire saga is reported at www.aodaalliance.org/canadaHere

* We attempted to use the conventional media, as well as social media, to spread the word on this campaign and get more public support for our cause. We issued news releases at several major steps along the way. Most recently, the April 30, 2019 online Toronto Star included our guest column on this campaign.

* Throughout this process, several members of the House of Commons and the Senate made supportive and flattering references to our presentations and recommendations and advocated for their adoption. We, like ARCH and CCD, were often the sources quoted when a member of the House or Senate was pointing out deficiencies with the bill and the needed improvements. Several other disability organizations pointed to and relied on the detailed analysis of the bill and the detailed recommendations for amendments that we and/or ARCH presented. We worked very closely with ARCH to coordinate our respective analysis and proposals.

4. While Helpful, Bill C-81 Still Falls Well Short of What People with Disabilities Need

While the final version of Bill C-81 is helpful and a step forward, it still suffers from serious deficiencies. For example:

* It gives the Federal Government helpful powers to promote accessibility, but largely does not require that these ever be used. For example, it lets the Federal Government create helpful and enforceable national accessibility standards but does not require the Federal Government to ever do so.

* It provides for helpful enforcement tools but splinters its enforcement across four federal agencies, which is a real disadvantage to people with disabilities.

* It continues to allow federal public money to be used to create or perpetuate accessibility barriers against people with disabilities.

* It lets the Federal Government grant sweeping exemptions from some of the bill’s requirements to regulated organizations, including the Federal Government itself.

* It is excessively complicated and hard to read. This threatens to make it less effective and harder to implement.

In the excitement over the passage of a new law called “the Accessible Canada Act,” it is important not to overstate what this law actually does. As we noted in our April 30, 2019 AODA Alliance Update, Rick Hansen incorrectly stated in a guest column in the April 22, 2019 Globe and Mail that Bill C-81 (the proposed Accessible Canada Act), now before Parliament “…will require the Government of Canada and organizations under its jurisdiction to ensure that public spaces, workplaces, employment, program, services and information be accessible to everyone.”

We regret that the Globe never ran our letter to the editor correcting this inaccuracy, and that, to our knowledge, Mr. Hansen did not himself correct it. We had asked him to do so.

Similarly, a May 22, 2019 Globe and Mail article, set out below, included these two inaccuracies about Bill C-81:

* “If the amendments recently added by the Senate are accepted, the bill would ensure federal agencies proactively fix their buildings to allow disabled people to move freely as well as design their programs in ways that can be delivered to all Canadians.”

* “Bill C-81 would force more accessible workplaces on agencies such as the RCMP, as well as federally run services that cross provincial lines such as banking and long-range bus transportation.”

We wish Bill C-81 did what the Globe reported in that article and what Rick Hansen wrote in the April 22, 2019 Globe. We regret that it does not require these measures. It only permits them.

5. We’re Ready for the Next Round in This Non-Partisan Campaign

Our volunteer advocacy work is not finished. Over the next weeks and months, we will launch a non-partisan campaign to get the federal political parties to make strong commitments during the upcoming 2019 federal election campaign. We will ask them to make detailed commitments to effectively implement this law, and to strengthen it with further amendments that the Federal Government did not agree to over the past year. Stay tuned for more on this.

6. Our Advocacy Principles Served Us Well

Throughout this process we adhered to important principles:

* We never give up. We took every opportunity up to the last to get this bill strengthened. We did not simply settle for what we considered a weak bill, and we did not give up the chance to get more amendments.

* We maintained complete independence from the Federal Government by not applying for any grant money from the Government at any time. We also will seek no federal grant money in the future.

* We offered our best ideas to the Government and the disability community, focusing on amendments that are substantive and as impactful as possible for all people with disabilities.

7. The Media too Often Failed to Cover this Important Issue – A Disservice to All Canadians

It remains deeply troubling that throughout the past four years, the campaign for this legislation secured very little media coverage. It deserved much more coverage, both during the 2015 federal election campaign, during the Federal Government’s 18-month public consultation leading to the bill, and during the bill’s two trips through the House of Commons and one trip through the Senate. It is commendable that despite this, a few reporters tried to cover this issue. You can find most of these reports at www.aodaalliance.org/canada

This is a newsworthy subject. This bill directly affects the needs of over five million people with disabilities in Canada. It ultimately addresses the needs of all in Canada, since everyone is bound to get a disability as they age.

The media should reflect on this. It is profoundly regrettable that the media’s preoccupation with certain scandals and perceived headline-grabbing issues has left far too many Canadians unaware that there even was a Bill C-81 or a campaign to get it strengthened.

CTV News Online May 30, 2019

First national accessibility legislation gets unanimous support in House

Originally posted at https://www.ctvnews.ca/politics/first-national-accessibility-legislation-gets-unanimous-support-in-house-1.4444877?cache=yes%3FclipId%3D375756%3FautoPlay%3Dtrue%3Fot%3DAjaxLayout%3FautoPlay%3Dtrue%3FclipId%3D89619

Carla Qualtrough, Minister of Public Service and Procurement and Accessibility stands during question period in the House of Commons on Parliament Hill in Ottawa on Wednesday, May 15, 2019. THE CANADIAN PRESS/Sean Kilpatrick

Michelle McQuigge, The Canadian Press

Disabled Canadians declared a partial victory Thursday hours after the government voted to enact Canada’s first national accessibility law, calling it a major step forward while cautioning that more work was still needed to ensure it achieves its goal.

The Accessible Canada Act, which aims to improve life for those with disabilities, received unanimous support in the House of Commons on Wednesday evening. It awaits only royal assent, expected in the coming weeks, before officially becoming law.

Advocates who fought for amendments to strengthen the legislation praised the governing Liberals for delivering on a promise to implement the bill and bring Canada more in line with other countries that have had such laws for years. But they also cautioned against complacency, saying more work lay ahead.

“We applaud the government for its willingness to listen to Canadians with disabilities,” Council of Canadians with Disabilities chair Jewelles Smith said in a statement.

“CCD reminds the government that there are many serious ongoing barriers that will not be addressed by this act, and encourages the federal government to pursue policy solutions to these well-known concerns.”

Accessibility Minister Carla Qualtrough, who spearheaded national consultations on the bill and shepherded it through Parliament, hailed its passage as a significant moment.

“This is the most transformative piece of legislation since enacting the Charter of Rights and Freedoms, and a true testament to the work, commitment and contributions of the Canadian disability community,” she said in a statement. “This historic act sends a clear signal to Canadians that persons with disabilities will no longer be treated as an afterthought.”

The act passed by Parliament bears striking differences from the version initially tabled last June.

Its stated purpose — to “identify, remove and prevent” accessibility barriers in areas that fall under federal jurisdiction — was greeted with enthusiasm and remains the same. Those areas include built environments, federally run programs and services, banking, telecommunications and transportation that crosses provincial lines.

But disabled advocates almost immediately began raising concerns about the effectiveness of the legislation and lobbied for changes.

Last fall, a group of 95 disability groups signed an open letter outlining nine areas of perceived weakness, including the lack of a timeline for the bill’s implementation and failure to recognize various forms of sign language as official languages of the deaf.

The Senate’s committee on social affairs, science and technology, citing community concerns, amended the bill to include sign language recognition as well as a timeline for the bill to be fully implemented by 2040.

Those amendments were reflected in the bill that garnered parliamentary approval.

Activists celebrated the passage of the act as genuine progress, but some continued to voice concerns about areas where they feel it still falls short.

The Arch Disability Law Centre indicated Thursday that it was particularly troubled by the language employed throughout the bill, which repeatedly uses “may” rather than “shall” or “must” when describing initiatives.

This language gives government … power to make and enforce the new accessibility requirements, but does not actually require them to use these powers,” Arch said in a statement.

An amendment before the Senate committee addressed that concern but was defeated.

Advocates also criticized the bill for granting the government broad powers to exempt people from the new rules, spreading enforcement over numerous agencies, and opting not to withhold federal funding from organizations that don’t comply with accessibility measures. Conservatives and New Democrats echoed those issues in Parliament.

Gabrielle Peters, a Vancouver-based wheelchair user, said the government’s failure to address those areas leaves the law lacking compared to similar legislation in other countries. She said she questions whether the law will prove significant for all its meant to serve.

“I and many like me will be at home with my broken wheelchair in my tiny box of an improperly adapted apartment living in poverty in a city with 8,000 corners where I can’t cross the street,” she said.

“Nothing in the act will change that. But I am glad Canada finally has an Accessible Canada Act, however lacking I find it, and I want to recognize the work of those who actually worked on and for it.”

The Globe and Mail May 24, 2019

Originally posted at https://www.theglobeandmail.com/politics/article-federal-government-will-implement-senate-proposals-to-strengthen/

Accessibility bill will be amended to address concerns: minister

By MICHELLE MCQUIGGE

THE CANADIAN PRESS

The federal government will heed the calls of Canada’s disabled community and amend the country’s first piece of national accessibility legislation to

include some of the changes they sought, the minister spearheading the effort said Thursday.

Accessibility Minister Carla Qualtrough said the government will be adopting all the amendments the Senate introduced to Bill C-81, also known as the Accessible

Canada Act, when it comes back before the House next week.

Earlier this month, the upper chamber’s committee on social affairs, science and technology amended the proposed act to include a handful of measures disability

advocacy organizations across the country said were necessary to make the bill more effective.

Ms. Qualtrough conceded that the government had initially resisted some of their most pressing calls, such as the demand to include a timeline that would

require the bill to be fully implemented by 2040.

But Ms. Qualtrough said the legislation, which was drafted after cross-country consultations with disabled individuals and advocacy groups, needed to reflect

the will of the people it’s meant to serve.

“It’s just paying tribute to all the work and all the people that have been here in the past 40, 50 years really insisting that disability rights are human

rights,” Ms. Qualtrough said in a telephone interview.

Activists had been crusading for Canadian accessibility legislation for decades and watched as other countries, including the United States, got laws on

their books.

The Liberals began making good on an election promise to deliver a Canadian version when they tabled the Accessible Canada Act last June, pledging $290-million

over six years toward its implementation.

The act’s stated purpose is to “identify, remove and prevent” accessibility barriers in areas that fall under federal jurisdiction. This includes built

environments, federally run programs and services, banking, telecommunications and transportation that crosses provincial lines.

Barrier, as defined by the act, includes anything “architectural, physical, technological or attitudinal” that “hinders the full participation in society

of a person with a physical, mental, intellectual, learning, communication or sensory impairment.”

Disabled Canadians reacted with wary optimism when the draft act was first tabled, but soon began voicing concerns that it was too weak to make a difference

in their lives.

Last year, an open letter signed by 95 organizations, including the Canadian National Institute for the Blind, National Network for Mental Health and March

of Dimes Canada, raised a number of measures they said the act must include to be effective.

Chief among their concerns was the bill’s unwillingness to include a timeline for implementation, as well as its failure to name various forms of sign

language as official languages of deaf Canadians.

The Senate’s social-affairs committee, citing community concerns, amended the bill to address those issues. Ms. Qualtrough said their proposed amendments

will now be incorporated into the bill, which will come before Parliament for final debate next week and could be officially passed into law by the end

of June.

The government, Ms. Qualtrough said, has already begun work to appoint the people who will be tasked with implementing and enforcing the bill.

A chief accessibility officer will oversee the implementation of the legislation across all sectors, while a new Accessibility Commissioner will be responsible

for compliance. A new Canadian Accessibility Standards Development Organization, comprised largely of people with a broad spectrum of disabilities, will

also be put in place.

“Canadians deserve this,” Ms. Qualtrough said.

Activists celebrated the inclusion of the Senate’s amendments, saying they help to strengthen the bill in some key areas.

“This is an important victory,” accessibility activist David Lepofsky said in a statement. “While the Senate’s amendments don’t fix all the deficiencies

with Bill C-81 … they are an important and helpful step forward.”

Many community members said they remain concerned about other areas the Senate did not address when making revisions to the act.

The open letter criticized the bill for granting the government broad powers to exempt people from the new rules, spreading enforcement over numerous agencies,

and opting not to withhold federal funding from organizations that don’t comply with accessibility measures.

Advocates also raised concerns about the way the bill was written. The bill repeatedly uses “may” rather than “shall” or “must” when describing initiatives,

meaning the government is empowered to take actions but never required to follow through on them, they argued.

The Globe and Mail May 22, 2019

Originally posted at https://www.theglobeandmail.com/canada/british-columbia/article-push-is-on-to-pass-canadian-accessibility-law/

Activists urge Ottawa to pass accessibility law before summer

By MIKE HAGER

Globe and Mail, May 22, 2019

VANCOUVER – Disabled Canadians and their supporters are pushing Ottawa to pass a bill enshrining their right to more accessible and inclusive federal workplaces before the next election, legislation they say could help improve the lives of those with physical and mental disabilities.

Bill Adair, a spokesperson for a group of 96 organizations, said more than a thousand people and non-profit groups have recently sent letters to every MP in a blitz aimed at getting Bill C-81, known as the Accessible Canada Act, passed by Parliament and written into law before the summer break begins next month.

“We worked hard at bringing this into effect over the past three years and it is time for our country to take this step forward and throw the doors wide open for participation,” said Mr. Adair, who is also executive director of Spinal Cord Injury Canada.

Mr. Adair said his umbrella group believes the bill, which would “identify, remove and prevent” accessibility barriers in agencies and programs that fall under federal jurisdiction, could help level the considerable unemployment gap for disabled people, roughly 60 per cent of whom are employed, compared with 80 per cent for the general population.

If the amendments recently added by the Senate are accepted, the bill would ensure federal agencies proactively fix their buildings to allow disabled people to move freely as well as design their programs in ways that can be delivered to all Canadians.

As well, the bill would recognize various forms of sign language – including Indigenous sign languages – and include them among government services.

Carla Qualtrough, Minister of Public Services and Procurement and Accessibility, said passing the amended bill remains a priority for her government.

“I expect the debate in the House of Commons to take place next week coinciding with National AccessAbility Week – a timely opportunity to highlight the work our government is doing to create a more accessible and inclusive Canada for all,” her statement Tuesday said.

Bill C-81 would force more accessible workplaces on agencies such as the RCMP, as well as federally run services that cross provincial lines such as banking and long-range bus transportation.

The government has pledged $290-million over six years toward implementing the act, which will see Ottawa appoint an accessibility commissioner and create an organization to develop accessibility standards for the industries covered by the law.

Rick Hansen, a former Paralympian whose eponymous foundation is part of the push to pass the bill, said it would be a huge disappointment if the act didn’t pass before the federal election. “Canada can’t afford to let down the one in five Canadians with disabilities,” Mr. Hansen said.

In the absence of national accessibility standards, his organization is launching an awareness campaign called Everyone Everywhere to identify common barriers disabled people face. These include: a lack of visual fire alarms; no push button doors at a building’s main entrance; steep curbs, narrow parking spaces, circular doorknobs; signage without Braille or raised lettering; ramps that are too steep or not wide enough and a lack of grab bars in bathrooms.

Mr. Hansen said a pilot project completed over two years rated about 1,100 buildings across B.C.

for their accessibility and found just more than a third didn’t meet the minimum standard.

Mr. Hansen’s organization also commissioned a Conference Board of Canada report last year that suggested the estimated 2.9 million Canadians with physical disabilities would be able to contribute $16.8-billion more to the gross domestic product by 2030 if they faced fewer barriers to participating in the workforce. Earlier this year, an independent review found deficiencies to nearly all aspects of Ontario’s 14-yearold accessibility law, including that too many buildings are still designed in ways that make it impossible for some disabled people to enter.

Gabrielle Peters, a Vancouverbased writer who led a campaign that created a matted trail for wheelchair users to access one of the city’s most popular beaches last summer, said Bill C-81 needs to give Ottawa the teeth to limit the funding of any agencies not making the effort to improve life for disabled Canadians. Ms. Peters, who uses a wheelchair, said she is genuinely uncertain how the legislation would affect her own life and the lives of other disabled people if it passes.

Text of the ARCH Disability Law Centre May 30, 2109 News Release

Originally posted at https://archdisabilitylaw.ca/press-release-arch-disability-law-centre-welcomes-the-passage-of-the-accessible-canada-act/

Press Release – ARCH Disability Law Centre welcomes the passage of the Accessible Canada Act

ARCH Disability Law Centre welcomes the passage of the Accessible Canada Act, an important moment in Canada’s disability rights movement continuing towards our goal of full inclusion and equality for persons with disabilities across Canada.

The Accessible Canada Act is federal accessibility legislation. Its stated purpose is to achieve a barrier free Canada by 2040. To do this, the Act gives powers to the Government of Canada, the Canadian Transportation Agency and the Canadian Radio-television and telecommunications commission to create new legal requirements for advancing accessibility in federal employment, the built environment, transportation, procurement of goods, services and facilities, information and communication technologies, communication, and the design and delivery of programs and services. These new legal requirements will be aimed at identifying, removing and preventing barriers, which the Act defines as anything that hinders the full and equal participation in society of persons with a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or functional limitation.

Bill C-81 – Accessible Canada Act was first introduced in the House of Commons in June 2018. As the Bill wound its way through the legislative process, a number of important changes were made to it. In particular, the Senate Standing Committee on Social Affairs, Science and Technology (SOCI) made several amendments which strengthened the Bill. For example, SOCI included in the Bill a timeline of 2040 for achieving a barrier free Canada; added multiple and intersectional discrimination as a principle which must be considered when laws, policies, services and programs are developed; clarified that nothing in the Bill or its regulations limits the existing legal obligation to accommodate persons with disabilities; and recognized sign languages as the primary languages for communication by Deaf persons in Canada.

SOCI adopted these amendments after receiving recommendations from disability organizations across Canada. “ARCH thanks Senators for listening to the concerns of disability communities and taking action to address them. The amendments made by the Senate strengthen the Accessible Canada Act. We commend Minister Qualtrough and the Government for voting to pass Bill C-81 with all the amendments made by the Senate” said Robert Lattanzio, Executive Director of ARCH.

Throughout Bill C-81’s journey, disability communities across Canada were actively involved in advocating for the Bill to be as strong as possible. ARCH worked closely with Council of Canadians with Disabilities (CCD), AODA Alliance and over 90 national, provincial and local disability groups. To support disability communities with their advocacy, ARCH wrote an extensive legal analysis of Bill C-81, provided updates on the Bill’s progress in our quarterly newsletter, gave presentations on the legislation, and produced a series of Briefing Notes explaining key amendments sought. ARCH also worked with CCD and AODA Alliance to coordinate 2 Open Letter campaigns. “Advocating to strengthen Bill C-81 has provided opportunities for disability communities to work together. It has been a privilege to work closely with so many dedicated advocates. The Accessible Canada Act is stronger because of their tireless work” said Kerri Joffe, ARCH Staff Lawyer.

Despite the helpful amendments that were made to the legislation, a number of concerns raised by ARCH and other disability groups remain. One such weakness is the use of permissive language “may” rather than directive language “shall” or “must” in the Accessible Canada Act. This language gives government, the Canadian Transportation Agency, the CRTC and other bodies power to make and enforce the new accessibility requirements, but does not actually require them to use these powers.

The Accessible Canada Act has been passed by the House of Commons, but there is still one more step before it becomes law – the Act must receive Royal Asset. ARCH urges the Government to ensure that the Act receives Royal Assent before the next federal election is called.

For more details contact:

Robert Lattanzio, Executive Director

416-482-8255 x. 2233

Kerri Joffe, Staff Lawyer

416-482-8255 x. 2222

Open Letter to the House of Commons Updated

Open Letter on the Need to Swiftly Pass All Senate Amendments to Bill C-81- Accessible Canada Act

[Le français suit]

To: All Members of Parliament

Date: May 14, 2019

The undersigned national, provincial and local disability groups ask all Members of Parliament to commit to swiftly pass all the amendments to Bill C-81, the proposed Accessible Canada Act that the Senate Standing Committee on Social Affairs, Science and Technology (SOCI) passed on May 2, 2019.

We commend the Honourable Minister Carla Qualtrough for championing this Bill and her openness to considering amendments to it, as she expressed to the Senate Standing Committee.

The Senate Standing Committee heard from a spectrum of disability organizations and advocates who supported the need for national accessibility legislation and who recommended areas where the bill could be improved to achieve its goal of ensuring that Canada becomes barrier-free for people with disabilities. SOCI chair Senator Chantal Petitclerc concluded the committee’s debates by stating that the committee’s amendments reflect the maxim of disability communities: “Nothing about us without us.

While they do not include all the improvements that disability organizations and advocates sought, the Senate’s amendments improve Bill C-81. The amendments include: setting 2040 as the end date for Canada to become accessible; ensuring that this time line does not justify any delay in removing and preventing accessibility barriers as soon as reasonably possible; recognizing American Sign Language, Quebec Sign Language and Indigenous Sign Languages as the primary languages for communication used by Deaf people; making it a principle to govern the bill that multiple and intersectional forms of discrimination faced by persons with disabilities must be considered; ensuring that Bill C-81 and regulations made under it cannot cut back on the human rights of people with disabilities guaranteed by the Canadian Human Rights Act; ensuring that the Canadian Transportation Agency cannot reduce existing human rights protections for passengers with disabilities when the Agency handles complaints about barriers in transportation; and fixing problems the Federal Government identified between the bill’s employment provisions and legislation governing the RCMP.

It is expected that the Senate will pass Bill C-81 as amended by May 16, 2019. The bill then returns to the House of Commons, for a vote on the Senate’s amendments. It is critical that the House pass all of the Senate’s amendments to Bill C-81, to ensure that this important bill swiftly becomes law.

We ask the House of Commons to schedule a vote on the bill as soon as possible. We ask all MPs to vote to pass all the Senate’s amendments to Bill C-81.

If the House of Commons does anything less, it will weaken the bill, and risk the possibility that the bill will not finish its journey through Parliament before the fall election.

Signed:

AODA Alliance

ARCH Disability Law Centre

Citizens With Disabilities Ontario (CWDO)

Council of Canadians with Disabilities (CCD)

Federal Accessibility Legislation Alliance (FALA)

Ontario Autism Coalition

Spinal Cord Injury Canada

StopGap Foundation

Travel for All

Older Women’s Network

PONDA

Barrier Free Canada – Canada sans Barrières

BC Coalition of People who use Guide Dogs

Keremeos Measuring Up Team

National Coalition of People who use Guide and Service Dogs in Canada

The Project Group Consulting Cooperative

VIEWS Ontario For the Vision ImpairedDoing It Blind

Communication Disabilities Access Canada (CDAC)

British Columbia Aboriginal Network on Disability Society (BCANDS)

DeafBlind Ontario Services

March of Dimes Canada

North Saskatchewan Independent Living Centre Inc.

Peterborough Council for Persons with Disabilities

Québec Accessible

CNIB

Electromagnetic Pollution Illnesses Canada Foundation (EPIC)

Ontario Federation for Cerebral Palsy

Rick Hansen Foundation

Access 2 Accessibility

BALANCE for Blind Adults

Barrier Free Manitoba (BFM)

Canadian Association of the Deaf – Association des Sourds du Canada (CAD-ASC)

Canadian Cultural Society of the Deaf

Centre for Independent Living in Toronto (CILT)

Community Living Ontario

Disability Justice Network of Ontario (DJNO)

Hydrocephalus Canada

L’Arche Canada

Learning Disabilities Association of Ontario

National Educational Association of Disabled Students (NEADS)

NWT Disability Council

Realize

Tetra Society of North America – Ontario Division

Unitarian Commons Co-Housing Corporation

Vibrant Healthcare Alliance

Vie Autonome Montréal

Association du Syndrome de Usher du Québec

Association multiethnique pour l’intégration des personnes handicapées (AMEIPH)

Barrier Free Saskatchewan

Canadian Association for Community Living

Canadian Centre on Disability Studies Inc. o/a Eviance

Canadian Epilepsy Alliance

Community Services for Independence North West (CSINW)

Deaf Literacy Initiative

Guide Dog Users of Canada

Handicapped Action Group Inc. (HAGI)

Law, Disability & Social Change Research Project

Multiple Sclerosis Society of Canada

Muscular Dystrophy Canada

National Network for Mental Health

OCASI- Ontario Council of Agencies Serving Immigrants

Ontarian with Disabilitites League for Human Rights of B’nai Brith Canada

People First of Canada

reachAbility Association

Regroupement des associations de personnes handicapées de l’Outaouais (RAPHO)

Silent Voice Canada Inc.

The Canadian Council of the Blind

The Club Inclusion

The Alliance for Equality of Blind Canadians (Toronto Chapter)

Family Network for Deaf Children

SPH Planning & Consulting Limited (SPH)

Disability Awareness Consultants

Manitoba League of Persons with Disabilities (MLPD)

Empowered Kids Ontario – Enfants Avenir Ontario

Sound Times Support Services

Coalition of Persons with Disabilities

JRG Society for the Arts

A Resource Centre for Families Cumberland

Community Inclusion Society

Abilities Centre

Ontario Association of the Deaf

L’Arche Comox Valley

ALS Society of Canada

Saskatchewan ALS Society

Lettre ouverte pour une rapide ratification des modifications sénatoriales au projet de loi C-81, la Loi canadienne sur l’accessibilité.

À: Tous les membres du Parlement

Date: 14 mai 2019

Nous, les soussignés, organisations nationales, provinciales et locales de personnes handicapées, recommandons à tous les membres du Parlement de s’engager à adopter rapidement toutes les modifications au projet de loi C-81, Loi canadienne sur l’accessibilité, adoptées le 2 mai 2019 par le Comité sénatorial permanent des affaires sociales, sciences et technologie (SOCI).

Nous félicitons l’honorable ministre Carla Qualtrough d’avoir défendu ce projet de loi et, tel qu’exprimé au Comité sénatorial permanent, de son ouverture envers les modifications proposées.

Le Comité sénatorial a entendu une vaste gamme d’organisations de personnes en situation de handicap et d’intervenants marteler le besoin d’une loi nationale sur l’accessibilité et recommander l’amélioration de certains secteurs afin que le projet de loi atteigne son objectif, à savoir faire du Canada un pays exempt d’obstacles. En clôturant les débats, la sénatrice Chantal Peticlerc, présidente du SOCI, a déclaré que les modifications apportées par le Comité traduisaient le slogan des collectivités de personnes handicapées “Rien pour nous, sans nous”.

Bien que n’incluant pas toutes les améliorations revendiquées par les organisations de personnes handicapées et les intervenants, les modifications sénatoriales améliorent le projet de loi C-81. Elles stipulent : que le Canada devienne un pays totalement exempt d’obstacles d’ici 2040; que cet échéancier ne justifie aucun délai quant à l’élimination et la prévention des obstacles le plus tôt possible; que l’American Sign Language, de la langue des signes québécoise et de les langues des signes autochtones soient reconnues comme langues de communication fondamentales des personnes Sourdes; que les formes multiples et intersectorielles de discrimination subies par les personnes en situation de handicap soient un principe sous-tendant l’application du projet de loi; que le projet de loi C-81 et les règlements afférents ne puissent restreindre les droits humains des personnes handicapées, garantis par la Loi canadienne sur les droits de la personne; que lors du règlement des plaintes basées sur les obstacles dans les transports, l’Office des transports du Canada ne puisse atténuer les droits des voyageurs en situation de handicap, actuellement garantis; que soient réglés les problèmes identifiés par le gouvernement fédéral entre les dispositions du projet de loi en matière d’emploi et la loi régissant la GRC.

Le Sénat devrait adopter le projet de loi C-81, tel que modifié, avant le 16 mai 2019. Le projet de loi reviendra alors en la Chambre des communes pour un vote sur les modifications sénatoriales. Et pour que le projet de loi devienne rapidement loi, ces modifications doivent absolument être adoptées.

Nous demandons à la Chambre des communes de programmer un vote aussitôt que possible et nous demandons à tous les membres du Parlement de voter en faveur des modifications sénatoriales au projet de loi C-81.

La Chambre des communes affaiblira le projet de loi si elle se contente de moins; dans ce cas-là, la course parlementaire de ce projet de loi risque d’être stoppée avant l’élection de cet automne.

Lettre ouverte signée par:

AODA Alliance

ARCH Disability Law Centre

Citizens With Disabilities Ontario (CWDO)

Council of Canadians with Disabilities (CCD)

Federal Accessibility Legislation Alliance (FALA)

Ontario Autism Coalition

Spinal Cord Injury Canada

StopGap Foundation

Travel for All

Older Women’s Network

PONDA

Barrier Free Canada – Canada sans Barrières

BC Coalition of People who use Guide Dogs

Keremeos Measuring Up Team

National Coalition of People who use Guide and Service Dogs in Canada

The Project Group Consulting Cooperative

VIEWS Ontario For the Vision ImpairedDoing It Blind

Communication Disabilities Access Canada (CDAC)

British Columbia Aboriginal Network on Disability Society (BCANDS)

DeafBlind Ontario Services

March of Dimes Canada

North Saskatchewan Independent Living Centre Inc.

Peterborough Council for Persons with Disabilities

Québec Accessible

CNIB

Electromagnetic Pollution Illnesses Canada Foundation (EPIC)

Ontario Federation for Cerebral Palsy

Rick Hansen Foundation

Access 2 Accessibility

BALANCE for Blind Adults

Barrier Free Manitoba (BFM)

Canadian Association of the Deaf – Association des Sourds du Canada (CAD-ASC)

Canadian Cultural Society of the Deaf

Centre for Independent Living in Toronto (CILT)

Community Living Ontario

Disability Justice Network of Ontario (DJNO)

Hydrocephalus Canada

L’Arche Canada

Learning Disabilities Association of Ontario

National Educational Association of Disabled Students (NEADS)

NWT Disability Council

Realize

Tetra Society of North America – Ontario Division

Unitarian Commons Co-Housing Corporation

Vibrant Healthcare Alliance

Vie Autonome Montréal

Association du Syndrome de Usher du Québec

Association multiethnique pour l’intégration des personnes handicapées (AMEIPH)

Barrier Free Saskatchewan

Canadian Association for Community Living

Canadian Centre on Disability Studies Inc. o/a Eviance

Canadian Epilepsy Alliance

Community Services for Independence North West (CSINW)

Deaf Literacy Initiative

Guide Dog Users of Canada

Handicapped Action Group Inc. (HAGI)

Law, Disability & Social Change Research Project

Multiple Sclerosis Society of Canada

Muscular Dystrophy Canada

National Network for Mental Health

OCASI- Ontario Council of Agencies Serving Immigrants

Ontarian with Disabilitites League for Human Rights of B’nai Brith Canada

People First of Canada

reachAbility Association

Regroupement des associations de personnes handicapées de l’Outaouais (RAPHO)

Silent Voice Canada Inc.

The Canadian Council of the Blind

The Club Inclusion

The Alliance for Equality of Blind Canadians (Toronto Chapter)

Family Network for Deaf Children

SPH Planning & Consulting Limited (SPH)

Disability Awareness Consultants

Manitoba League of Persons with Disabilities (MLPD)

Empowered Kids Ontario – Enfants Avenir Ontario

Sound Times Support Services

Coalition of Persons with Disabilities

JRG Society for the Arts

A Resource Centre for Families Cumberland

Community Inclusion Society

Abilities Centre

Ontario Association of the Deaf

L’Arche Comox Valley

ALS Society of Canada

Saskatchewan ALS Society



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